Valet / Lobby Attendant - 2025 / 26 Winter

Job Description

Job Description

PART-TIME or FULL-TIME | SEASONAL POSITIONS AVAILABLE

This is where we’re supposed to give you a quick introduction about working at Jay Peak. Except there’s nothing quick about what your experiences will be or what our expectations are. In summary, we will expect you to work hard, to help fellow teammates, to service the guest and to have fun. In return, we will pay you fairly, let you know (and more importantly make you feel) that you are valued, and, if you’re so inclined, work with you to help create a career. Still interested? Keep reading.

The Valet / Lobby Attendant assists guests in the Tram Haus Lodge and Hotel Jay areas - ensuring their arrival and departure experience is welcoming, efficient, and professional through various essential duties.

ESSENTIAL DUTIES & RESPONSIBILITIES (include the following, other duties may be assigned)

Specific duties vary by location - containing all or a part of the essential duties as follows :

• Depending on location – assists guests to enter and leave car, loads and unloads baggage & ski equipment.
• Depending on location- parks vehicle in designated parking areas
• Depending on location – directs traffic in the hotel entrance area and provides directions to guest self -parking areas.
• Escorts incoming hotel guests to rooms, assists with hand luggage, and offers information pertaining to available services and facilities of hotel, points of interest and entertainment attractions.
• Tidy the lobby and guest common areas as needed to include inside and outside areas.
• Assists guests with ski lockers, loading and unloading ski equipment, providing instructions, and performing maintenance on the locks as needed.
• Answers phones, to assist with guest questions.
• Must be professional, courteous, welcoming, and helpful to guests at all times – providing information and assistance to support a high quality of service for positive guest experiences.
• Must support a team environment & be prepared to work in various conditions (inside & outside in various forms of weather from rain, snow, ice, heat or cold).
• Depending on location – assists with clearing snow from walkways and guest vehicles.
• Other duties as assigned by a supervisor, which could be directly related or unrelated to the original position.

WHY WORK AT JAY PEAK?

We’re a team of good-natured folks at the heart and soul of a growing resort community. Our co-workers are our friends, so we happily go the extra mile for each other and our guests. We’re rewarded fairly for our collective efforts and encouraged to pursue individual goals. We’re a family, one that gets to choose its members. We strive for an authentic, community driven Resort that derives its vitality from the on-mountain experience, respect for its history & what has come before it, and its employees whose energy and spirit are its foundation. It’s not for everyone but we’re not looking for everyone-we’re looking for you.

IF YOU HAVE WHAT IT TAKES, HERE'S WHAT YOU’LL GET

Jay Peak Resort is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. We are committed to the full inclusion of all qualified individuals. In keeping with our commitment, Jay Peak Resort will take the steps to assure that people with disabilities may be provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, or for a full listing of all physical demands / requirements, working conditions, environment, and all other ability qualifications for this role please contact the Human Resources office at 802-327-2183 or hr@jaypeakresort.com.

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