Hospital Access Liaison

The Hospital Access Liaison (HAL) assists individuals who have recently been discharged from an Emergency Department (ED) or inpatient unit that need immediate assistance with linkage to services and resources in the community. The focus will be on those individuals who are at high risk of hospitalization / re-hospitalization and / or risk of suicide and need increased services.

This is a full-time, benefit eligible position working Monday-Friday. This is a Hybrid position.

ESSENTIAL FUNCTIONS - JOB SPECIFIC

• Provide rapid, hybrid response and care for individuals discharging from the hospital
• Co-locate at hospitals as needed / required
• Use short-term interventions for up to 30 days after initial contact until warm hand-off to ongoing services has been completed
• Communicate regularly with hospital staff to ensure continuity of care, discuss referral workflow and work out any issues
• Schedule client appointments in EHR
• Ensure clients are attending appointments 7 and 30 days post-hospitalization
• Attend monthly meetings and weekly clinical supervision with HAL Supervisor
• Maintain agreed upon level of productivity and / or Quality Indicators
• Provide culturally competent services to meet the unique cultural needs of each referred individual
• Be knowledgeable of all services provided within Compass Health
• Be knowledgeable of other human / social services agencies for purposes of referral if Compass is unable to provide a service and maintain documentation of such referral
• Maintain client records, following agency and state regulations
• Ensure all documentation is written in proficient and professional manner
• Work collaboratively with programs to ensure the individual is referred and enrolled in services when appropriate and eligible
• Collaborate and communicate with caller's multi-disciplinary treatment team, if existing client is referred
• Other duties as assigned by supervisor
• Travel may be required for co-location, team meetings, or large agency functions

WORKING CONDITIONS & EXPOSURE RISK :

Operating Vehicles or Machinery

Master's degree in social work, psychology or related field required

QUALIFICATION(S) : WORK EXPERIENCE / TRAINING / ADDITIONAL REQUIREMENTS

QUALIFICATION(S) : LICENSURE / CERTIFICATION

LPC, LCSW or LMFT, licensed in Missouri required

Compass Health Network is a nonprofit health care organization offering accessible, comprehensive, & compassionate behavioral health, substance use treatment, family medicine and dental services throughout Missouri. Our network of care includes Royal Oaks Hospital and Adapt of Missouri. We are both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC). Operating only from the highest ethical and professional standards, we provide access to innovative care designed to meet the health needs of the communities we serve.

About Compass Health Network

At Compass Health Network, we are a nonprofit organization committed to making a meaningful impact on communities across Missouri. We offer a wide range of essential services, including behavioral health, substance use treatment, family medicine, and dental care. As both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC), we are dedicated to providing high-quality care that addresses the diverse needs of those we serve. Our mission is simple but powerful : Inspire Hope. Promote Wellness.

Why join us?

At Compass Health Network, we're proud of the dedicated team we've built. We believe our people are our greatest strength - passionate, skilled, and committed to making a positive impact in the lives of others. Here, you'll find a workplace that values collaboration, growth, and the opportunity to be part of something bigger.

We offer more than just a job; we provide a platform for personal and professional growth. As a member of our team, you'll enjoy :

Competitive Benefits

We're looking for individuals who are eager to bring their talents and dedication to a team that's focused on making a real impact. If you're ready to contribute to meaningful work and grow alongside a passionate group of professionals, we'd love to hear from you! If you're looking for a place where your work truly matters & where you can grow, we look forward to hearing from you!

Compass Health is an Equal Opportunity / Affirmative Action Employer and an E-Verify participant.