Digital Integration & Quality Analyst

First International Bank & TrustSioux Falls, SD, US

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Job Description

Are you passionate about building seamless digital experiences and driving innovation in banking technology? First International Bank & Trust is seeking a Digital Integration & Quality Analyst to lead the integration of Salesforce within our digital ecosystem. This role is key to ensuring our platforms work together securely, efficiently, and with the customer in mind.

This is an in-office position

Key Responsibilities :

Design and implement secure, scalable integrations across banking platforms using APIs, SSO, middleware, and data feeds.
Leverage your Salesforce expertise (Sales, Service, or Financial Services Cloud) to support CRM-driven workflows and digital banking enhancements.
Collaborate with cross-functional teams—product, development, UX—to deliver customer-centric digital solutions.
Document integration architecture, data flows, training materials, and troubleshooting guides.
Train internal teams on new digital features and system connections.
Support QA efforts and ensure integrations meet business goals and technical standards.
Monitor system performance and proactively resolve issues across Salesforce and digital platforms.
Translate customer feedback into actionable improvements.
Manage DevOps strategy including environment management, CI / CD pipelines, and release coordination.
Ensure all integrations comply with internal security policies and external regulations.

Qualifications :

Bachelor’s degree in business, finance or technology; 3-5 years related experience in banking or digital banking, or equivalent combination of education and experience is required.

3+ years of Salesforce solution design experience (Sales / Service / Financial Services Cloud).

Salesforce Application Architect and / or System Architect credential.

Strong knowledge of data modeling, integration architecture, and security / sharing models.

Experience with digital banking platforms (Alkami preferred).

Hands-on experience with API integrations, SSO, middleware, and CI / CD pipelines.

Proven ability to train internal teams and collaborate cross-functionally.

First International Bank and Trust is a family-owned full-service Community Bank with locations in ND, MN, SD, and AZ. We show our employees we care by providing competitive benefits and training and growth opportunities.

We show our employees we care by providing competitive benefits and training and growth opportunities. Here are the things we offer within our full-time benefits package :

Health, Dental & Vision

401K Retirement Plan with Employer Match

Paid Parental Leave

Life and Disability Insurance

Generous PTO and Holiday pay

If you are interested in learning more, you can apply or if you have questions before applying you can reach out directly at TalentAcquisition@FIBT.com.

Equal Opportunity Employer

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Quality Analyst • Sioux Falls, SD, US