WLA Head Cashier

Head Cashier

Ace Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United States. ARH has been in operation for over a century and operates over 220 neighborhood stores located throughout the United States. Great people make ARH stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company dedicated to serving our customers and communities.

Ace Retail Holdings, the division of Ace Hardware Corporation that owns and operates the Westlake Ace Hardware chain, is one of the largest hardware retailers in the United States. Headquartered in Lenexa, Kansas, Westlake Ace Hardware has been in operation for over a century and operates over 150 neighborhood stores located throughout the United States. Great people make Westlake stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of :

Service, Passion, Respect, Integrity, Teamwork and Excellence

The Head Cashier is responsible for register transactions involving the sale and / or return of merchandise. The Head Cashier is also responsible for assisting the Assistant Manager, Operations in the completion of office duties.

Essential Duties & Responsibilities :

Customer Service :

• Project a positive representation of Westlake Ace Hardware.
• Greet customers entering and throughout the store. Thank customers by name, when possible when they are leaving the store.
• Project a friendly, outgoing demeanor; work well with customers as well as those supervised.
• Ensure excellent customer service from those supervised.
• Ensure all calls and pages are answered promptly, courteously and effectively.
• Communicate any problem or issue that requires management assistance.
• Ensure fast, accurate, professional checkouts.
• Perform Cashier duties as needed to eliminate delays.
• Possess strong product knowledge and knowledge of store layout and location of products.
• Ensure customers are being greeted and thanked by name whenever possible.

Register Operations :

Cash Room Operations :

Office Operations :

Audit :

Front End Appearance and Upkeep :

Leadership :

Other Essential Requirements :

Minimum Skills, Requirements and Qualifications :

Compensation Details : $12-$14

Equal Opportunity Employer Westlake Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.