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Sunshine Quality Solutions, LLC is hiring : Service Writer in New Iberia

Sunshine Quality Solutions, LLC is hiring : Service Writer in New Iberia

MediabistroNew Iberia, LA, United States
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Sunshine Quality Solutions is hiring a Service Writer to support our service team with accurate reporting, customer communication, and warranty coordination. This role manages service records, supplies, and equipment logistics while maintaining up-to-date customer profiles. Ideal candidates are detail-oriented, organized, and customer-focused. Join a dynamic team where your contributions help drive operational excellence and customer satisfaction.

Responsibilities

  • Respond to internal and external customer inquiries
  • Open and manage work orders through invoicing
  • Coordinate equipment transportation and maintain records
  • Keep service library current with manuals, bulletins, and media
  • Maintain department files and customer profiles
  • Manage accessories and supplies, including reorders
  • Collaborate on warranty claim follow-ups with the centralized processor

Qualifications

  • High school diploma or equivalent
  • Basic knowledge of accounting practices
  • Familiarity with office procedures and recordkeeping
  • General understanding of mechanical / technical terms preferred
  • Proficient in Microsoft Office and internet-based applications
  • Strong attention to detail and organizational skills

    • Physical Requirements

  • Ability to sit for extended periods while working at a desk or computer
  • Occasional lifting of up to 25 pounds (e.g., files, office supplies, or equipment)
  • Ability to use a computer, phone, and other office equipment for extended periods
  • Occasional bending, reaching, or walking around the office
  • Ability to maintain focus and attention to detail in a fast-paced office environment

    • Benefits

  • Medical, Dental, Vision, and Life Insurance (including AD&D)
  • 401(k) with employer match
  • Company-paid Short-Term Disability
  • Company-funded Health Savings Account
  • Paid Time Off : Vacation, Sick Leave, Company Holidays, Bereavement, Jury Duty
  • Incentive pay
  • Membership in Deere Employees Credit Union
  • Access to John Deere University training
  • Opportunities for career growth in a supportive team environment

    • Company Details

    Location : Lafayette, LA

    Salary : $65,000.00 - $110,000.00

    Seniority level

  • Entry level

    • Employment type

  • Full-time

    • Job function

  • Other

    • Industries

  • Farming, Ranching, Forestry

    • #J-18808-Ljbffr

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    Sunshine Quality Llc • New Iberia, LA, United States

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