Application Support Team Lead
VirtualVocationsAlexandria, Virginia, United Statesjob_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for an Application Support Team Lead (NextGen).
Key Responsibilities
Lead and mentor a team of Application Support Specialists, ensuring adherence to protocols and performance standards
Deliver advanced technical support and issue resolution for clients regarding NextGen applications
Monitor team performance metrics and develop Standard Operating Procedures for consistency and scalability
Required Qualifications
Bachelor's degree in Information Science, Computer Science, Engineering, or a related field preferred
Minimum 5 years of hardware and software systems support experience
3-5+ years of experience supporting NextGen or NextGen Office in a help desk or application support environment
Proficiency with remote troubleshooting tools and diagnostic methodologies
Experience leading and managing technical support teams
serp_jobs.job_alerts.create_a_job
Application Support • Alexandria, Virginia, United States
Job_description.internal_linking.related_jobs
Overview CISCO IDENTITY SERVICES ENGINEER / ADMINISTRATOR (RDTE) Bowhead has an immediate opening for a Cisco ISE Administrator to provide Design and Engineering Operation and Maintenance support for...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days A company is looking for a Manager, User Support (Remote).Key Responsibilities Manage the team's daily operations, workload, and scheduling to meet service level expectations Monitor ticketing s...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day A company is looking for a Senior Support Engineer.Key Responsibilities Lead troubleshooting and root cause analysis for high-complexity customer incidents Create, document, and consistently fol...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 Overview SYSTEMS ENGINEER (WINDOWS) (RDTE) Bowhead is seeking a Systems Engineer to join our growing team in Dahlgren, VA.
The System Engineer will provide Operation & Maintenance (O&M) support to W...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 Overview SYSTEMS ADMINISTRATOR (WINDOWS) (RDTE) Bowhead seeks a Systems Administrator (Windows) to provide customer support and technical assistance to users supporting a Research, Development, Tes...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 A company is looking for an Operational / Technical Support Analyst III "Configuration Manager.Key Responsibilities Maintain and organize configuration settings and ensure consistent documentation ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 A company is looking for an IT System Administrator to support and modernize enterprise infrastructure.Key Responsibilities : Administer and manage over 200 Windows Servers, including patching and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 Overview Tactical Systems Technician – Senior (ILO-2025-23795) : Bowhead is seeking to network with a highly skilled Sr.Tactical Systems Technician to join our team.
The ideal candidate will possess ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 Overview Configuration Management Analyst (E30-2025-23833) Bowhead seeks an experienced Configuration Management Analyst with a strong background in configuration management processesto join our te...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 
The Aerospace Corporation is the trusted partner to the nation's space programs, solving the hardest problems and providing unmatched technical expertise.
As the operator of a federally funded resea...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days A company is looking for a Supervisor - Technical Support to oversee the daily activities of the Technical Support Representatives.
Key Responsibilities Plan, organize, schedule, and supervise dai...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 Overview SHAREPOINT DEVELOPER (RDTE) Bowhead seeks a SharePoint Developer to join an established team in Dahlgren, VA.The SharePoint Developer will be responsible for developing, deploying and sust...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 A company is looking for a Systems Administrator.Key Responsibilities Installs, configures, troubleshoots, and maintains server configurations to ensure their confidentiality, integrity, and avai...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 Overview SYSTEMS / NETWORK ENGINEER (RDTE) Bowhead is seeking a Systems / Network Engineer in Dahlgren, VA.The Systems / Network Engineer is responsible for maintaining multiple computing environments ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days A company is looking for a Helpdesk Coordinator to lead their internal IT support function.Key Responsibilities Supervise and mentor IT Support Agents while managing helpdesk operations Oversee ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 A company is looking for a Senior Systems Administrator to provide internal technical support and assist with the maintenance and growth of IT systems.
Key Responsibilities Administer Entra ID (Az...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 A company is looking for a Senior End User Computing Analyst.Key Responsibilities Provide IT support services for desktop / laptop hardware, software, peripherals, and business applications Proces...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours 
We are seeking an experienced and detail-oriented MES (Manufacturing Execution System) System Owner to take ownership of our MES platform within a regulated GMP manufacturing environment.This role ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
- serp_jobs.job_card.promoted
Cisco Identity Services Engineer Administrator
Bowhead / UIC Technical ServicesDahlgren, Virginia, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
User Support Manager
VirtualVocationsWashington, District of Columbia, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Senior Support Engineer
VirtualVocationsWashington, District of Columbia, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Systems Engineer (Windows)
Bowhead / UIC Technical ServicesDahlgren, Virginia, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Systems Administrator (Windows)
Bowhead / UIC Technical ServicesDahlgren, Virginia, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Configuration Manager
VirtualVocationsAlexandria, Virginia, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
IT Systems Administrator
VirtualVocationsAlexandria, Virginia, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Tactical Systems Technician – Senior
Bowhead / UIC Technical ServicesDahlgren, Virginia, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Configuration Management Analyst
Bowhead / UIC Technical ServicesDahlgren, Virginia, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Systems Administrator
The Aerospace CorporationChantilly, VA, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Technical Support Supervisor
VirtualVocationsWashington, District of Columbia, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
SharePoint Developer
Bowhead / UIC Technical ServicesDahlgren, Virginia, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Systems Administrator
VirtualVocationsAlexandria, Virginia, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Systems / Network Engineer
Bowhead / UIC Technical ServicesDahlgren, Virginia, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Helpdesk Manager
VirtualVocationsWashington, District of Columbia, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Senior Systems Administrator
VirtualVocationsAlexandria, Virginia, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Senior IT Support Analyst
VirtualVocationsAlexandria, Virginia, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
MES System Owner •PC 1534
Miltenyi Biotec IncGaithersburg, MD, United Statesserp_jobs.job_card.full_time