Patient Engagement Manager
VirtualVocationsDecatur, Georgia, United Statesjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Manager, Patient Engagement.
Key Responsibilities
Lead and manage the daily operations of the Care Advocate team, ensuring consistent performance
Oversee daily contact center operations and monitor team metrics and outcomes
Drive the execution of patient engagement strategies and collaborate with internal partners
Required Qualifications
Bachelor's Degree or higher
5+ years of experience in a healthcare contact center or patient outreach setting
2+ years of lead or supervisory experience
Strong leadership skills with a focus on team performance and accountability
Data-driven mindset with the ability to interpret performance metrics
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