Customer Support Team LeadVirtualVocations • New York, New York, United States
serp_jobs.error_messages.no_longer_accepting
Customer Support Team Lead
VirtualVocations • New York, New York, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Customer Support Team Lead.
Key Responsibilities
Monitor agent performance and maintain quality assurance scores above 90%
Provide coaching based on feedback, metrics, and observations, while handling escalated customer issues
Maintain coaching logs, delegate tasks, and lead team-building activities
Required Qualifications
Over 2 years of coaching experience in a customer service environment
Over 2 years of management experience overseeing a customer service team
Over 2 years of customer service experience in a customer-facing role
Experience in setting and achieving SMART goals
Strong product and process knowledge to effectively train and guide agents
serp_jobs.job_alerts.create_a_job
Lead Customer Support • New York, New York, United States
Job_description.internal_linking.related_jobs
Tempur Sealy is committed to improving the sleep of more people, every night, all around the world.As a leading designer, manufacturer, distributor, and retailer of bedding products worldwide, we k...serp_jobs.internal_linking.show_more A company is looking for a Senior Customer Support Engineer to troubleshoot and resolve technical issues related to video conferencing solutions.
Key Responsibilities : Resolve complex support issu...serp_jobs.internal_linking.show_more 
We are seeking experienced Team Leads to provide leadership across development and operations functions within enterprise technology environments.
These roles will oversee mixed onshore / offshore tea...serp_jobs.internal_linking.show_more
Customer Experience Team Lead Location : .Brooklyn, New York (In-Office) About Pyle USA : Pyle USA is a fast-growing consumer electronics brand with a strong presence on Amazon and other marketplaces....serp_jobs.internal_linking.show_more
Construction Support Team Leader.How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and high...serp_jobs.internal_linking.show_more A company is looking for a Customer Support Manager to lead a technical support team for IBM B2B Integrator.Key Responsibilities Manage a technical support team to provide best-in-class support f...serp_jobs.internal_linking.show_more 
Tempur Sealy is committed to improving the sleep of more people, every night, all around the world.As a leading designer, manufacturer, distributor, and retailer of bedding products worldwide, we k...serp_jobs.internal_linking.show_more
Location : in-person in our NYC Office.Backed by some of the best in the game - Forerunner Ventures, YC, Lux, Soma, Paul Graham, Joe Montana, Innospark, the founders of Instacart and Dropbox, and ma...serp_jobs.internal_linking.show_more
Venn is a fast-growing technology company transforming the relationship between renters and multifamily operators.Our platform seamlessly connects every aspect of apartment livingrent payments, eve...serp_jobs.internal_linking.show_more A company is looking for a CPC Support Team Lead.Key Responsibilities Process medical record requests by taking calls from patients, insurance companies, and attorneys Document information in mu...serp_jobs.internal_linking.show_more A company is looking for a Team Lead, Software Development.Key Responsibilities Lead a small team of developers, providing coaching and support Collaborate with product, design, and QA to plan a...serp_jobs.internal_linking.show_more 
Proxymity Client Services Team Member.Proxymity is a pioneering investor communications platform.Our unique, cutting-edge solutions connect global listed companies with their shareholders, via thei...serp_jobs.internal_linking.show_more A company is looking for a Client Team Lead.Key Responsibilities Oversee daily production and ensure client delivery SLAs are met Provide coaching, training, and development to staff to meet goa...serp_jobs.internal_linking.show_more 
Hofmann is currently recruiting for a Shift Leader in our First Class Lounge at the JFK, NY Airport.This position requires a self-motivated and reliable candidate that is able to work in a professi...serp_jobs.internal_linking.show_more A company is looking for a Technical Product Support Lead.Key Responsibilities : Lead the technical product support team to resolve technical product-related issues for customers Develop support ...serp_jobs.internal_linking.show_more A company is looking for a Customer Success Lead to guide a team in delivering exceptional experiences to parents and caregivers.
Key Responsibilities Lead, mentor, and develop a team of Customer ...serp_jobs.internal_linking.show_more 
Stepful partners with healthcare institutions to build talent pipelines and career pathways.We are reimagining allied healthcare training with a digital-first environment for student cohorts that p...serp_jobs.internal_linking.show_more
Provide leadership and guidance to team members to achieve performance targets.Monitor and evaluate team performance, providing regular feedback and coaching.
Collaborate with other departments to e...serp_jobs.internal_linking.show_more
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem.Virtually every electronic device in the world is produced using our technologies.No laptop, smartpho...serp_jobs.internal_linking.show_more A company is looking for a Customer Support Specialist to join their customer service team.Key Responsibilities Serve as the front-line representative for customer communication, providing clear ...serp_jobs.internal_linking.show_more
Team Lead (Franklin Square)
Tempur Sealy • Franklin Square, New York, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Senior Customer Support Engineer
VirtualVocations • Jackson Heights, New York, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Team Lead - Development
Contech Systems • Metuchen, NJ, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customer Experience Team Lead
Pyle USA • Brooklyn, NY, US
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_30
Construction Support Team Leader
Provident Bank • Newark, NJ, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customer Support Manager
VirtualVocations • Paterson, New Jersey, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Team Lead
Tempur Sealy • Carle Place, New York, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Customer Support Lead
Novig • New York, NY, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Customer Support Lead
venncity • New York, NY, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
CPC Support Team Lead
VirtualVocations • Jamaica, New York, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Software Development Team Lead
VirtualVocations • Flushing, New York, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Client Service Team Lead
Proxymity • New York, NY, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Client Team Lead
VirtualVocations • Newark, New Jersey, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
Team Lead
IK Hofmann • Jamaica, NY, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Technical Product Support Lead
VirtualVocations • Jamaica, New York, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
Customer Success Team Lead
VirtualVocations • Flushing, New York, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Support Lead
Stepful • New York, NY, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Team Lead
Topgolf • Edison, NJ, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customer support engineer
KLA • Totowa, NJ, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customer Support Specialist
VirtualVocations • New York, New York, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted