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AI & Hospitality Tech Engineer

AI & Hospitality Tech Engineer

BOLT FARM TREEHOUSEWhitwell, TN, US
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Job Description

Job Description

Got a superstar in mind? Send them our way! If we bring them on board, you win up to $500! Position Summary : Actively Hiring We’re not looking for ordinary. Neither should you be.

Bolt Farm Treehouse is an award-winning, mountaintop retreat & spa in Tennessee.

Bolt Farm Treehouse is redefining what it means to get away. Our mission is to create the most inspiring, tech-powered, luxury hospitality brand on the planet — and we need an engineer who can automate, integrate, and innovate the systems that make unforgettable guest experiences feel effortless.

If you're a full-stack brainiac who dreams in code, lives for elegant systems, and believes hospitality tech should feel like magic, keep reading.

We don’t care about your résumé. We care about your ability to ship, scale, and obsess over engineering challenges that turn guest experiences from great to unforgettable.

Meaningful work. Meaningful relationships.

Company Core Values

  • Best is the Standard – Excellence is the only standard.
  • All-In – Commit fully, take ownership, and give your best.
  • Move Fast – Speed and efficiency drive success.
  • Wow Every Guest – Create exceptional experiences that leave a lasting impact.

We’re not looking for ordinary. Neither should you be.

What You’ll Do :

This role combines software development, systems design, and workflow engineering. You’ll work closely with our Director of Technology to build and scale the digital backbone of our company, powering everything from real-time guest interactions to backend automation and AI-enhanced experiences.

Build & Maintain Core Systems

  • Support the development of guest-facing workflows and backend automations across departments
  • Create and troubleshoot API integrations between hospitality and e-commerce systems
  • Develop and maintain internal tools, UI modules, and web assets using modern frontend technologies.

    • Deploy Practical AI & Automation

  • Contribute to machine learning or LLM-based features that improve personalization, forecasting, or ops.
  • Identify and automate repetitive tasks across guest messaging, booking flows, sales, and service delivery.
  • Help support the infrastructure for intelligent agents, dynamic content, and self-improving workflows.

    • Improve & Optimize Systems

  • Continuously audit and improve digital workflows, CRM logic, and operational bottlenecks.
  • Identify and implement opportunities for efficiency across the tech stack.
  • Document architecture, run QA tests, and support clean rollouts of new features and systems.

    • What We're Looking For : Required :

  • Working knowledge of HTML, CSS, JavaScript, and RESTful APIs
  • Experience or strong interest in CRM development, process automation, and custom-coded workflow
  • Strong communication and documentation skills : ability to turn business needs into a technical solution
  • Self-starter energy with attention to detail and a desire to own your systems end-to-end

    • Bonus :

  • Experience with Python for automation or data modeling
  • Familiarity with tools like Zapier, Retool, Make.com, AWS, Firebase, or LangChain
  • Experience with web design and development
  • Exposure to customer-facing interfaces in luxury travel or e-commerce, with an emphasis on personalization
  • Understanding of NLP development, vector databases, or frameworks such as LangChain for building applications

    • You Might Be the One If...

  • You’ve coded in the wild, deployed systems at scale, and debugged at 2 a.m. without panicking
  • You think like a product owner, not just a technician
  • You can build a REST API in your sleep — and explain why it matters
  • You’ve worked in a startup (or better, built your own thing)
  • You use AI not as a buzzword, but as a practical weapon
  • You speak Python, JavaScript, SQL, and Bash — and occasionally shout at them
  • You’ve deployed LLMs, NLP, GPT agents, or predictive models in production environments
  • You can explain what a vector database does without making people’s eyes glaze over
  • You believe backend systems should feel so smooth they’re invisible

    • Apply if you’re ready to :

  • Obsess over edge cases
  • Move faster than most people are comfortable with
  • Work hard, learn faster, and own your outcomes
  • Ship meaningful things weekly
  • Help build the most admired hospitality brand in the world

    • Nice-to-Haves (but we’ll trade for genius) :

  • Experience in hospitality, luxury travel, or real estate tech
  • Familiarity with tools like Zapier, Retool, Make, AWS, Firebase, and LangChain
  • Degree in Computer Science, Data Engineering, or AI — but we’ll take a drop-out who delivers over a PhD who doesn’t
  • A GitHub repo that makes us whistle
  • Experience with Python for automation or data modeling.
  • Familiarity with Zapier, Retool, Make.com, or similar integration tools.
  • Experience with web design and development.
  • Exposure to customer-facing interfaces in luxury travel or e-commerce, with an emphasis on personalization.

    • Standard Application :

    Please note : All applicants must complete our standard application process, which includes uploading a short video and participating in a virtual interview via Zoom. Basic comfort with technology is required to complete these steps.

    Payout applies after your referral has been with us for 6 months.

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