Regional Sales Manager

Description

Job Summary

The Regional Sales Manager (RSM) is responsible for leading Inogen's Medical Device Sales Representative (MDSR) Field Sales Team / Clinical Support Specialist team. The RSM will provide continuous direct management and coaching of their team members to drive revenue of Inogen's products. RSM will monitor and ensure team compliance with all applicable regulatory requirements.

Responsibilities (Specific tasks, duties, essential functions of the job)

• Travel 2-3 days most weeks, 70% travel conducting "ride-alongs" with MDSRs
• Position requires sales manager to be out in the field with MDSRs to observe, coach and monitor individual and overall team skills.
• Participate in the hiring, interviewing and onboarding top talent
• Manage team in accordance with Inogen's 5 core values, policies and procedures.
• Meet or exceed performance objectives and sales quotas
• Analyze and utilize data to coach MDSRs on appropriate targeting, routing and messaging
• Ensure efficient use of clinical support specialist team for delivery of devices and patient service.
• Identify team's ongoing training gaps and work in conjunction with Training Manager to develop and implement team or individual training to improve performance
• Meet with team frequently to review progress, strategies, goals and achievements and develop actions to ensure achievement of defined sales objectives.
• Continually monitor and track MDSR productivity and motivate team to achieve goals.
• Manage performance review process and ensure employee development plans are established.
• Work cross departmentally to resolve issues including Billing, Shipping, Operations and Customer Service.
• Provide regular reports to National Sales Director regarding MDSR and team metrics to facilitate continuous improvement.
• Manage and ensure effective, appropriate and compliant use of team budget
• RSMs will build relationships with top Inogen customers in designated region
• Ensure self and team members are up to date on expenses and company trainings

Knowledge, Skills, and Abilities

Qualifications (Experience and Education)