Health Promotion Services Contractor Job at Bayside Solutions in San Jose

2 weeks ago Be among the first 25 applicants

This range is provided by Bayside Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$23.00 / hr - $25.00 / hr

Health Promotion Services Contractor

W2 Contract

Salary Range : $47,800 - $52,000 per year

Job Summary :

The Health Promotion Services Temp supports the Health Promotion Unit by connecting members to various programs, resources, and services. Additionally, this position provides customer service directly to members, conducts member outreach, and processes requests for language assistance services.

Duties and Responsibilities :

• Process language assistance services requests.
• Conduct member outreach calls to connect members to Health Promotion Programs and health education resources.
• Triage calls to other member-facing teams when appropriate.
• Communicate directly with members and providers via health education phone line.
• Document all calls with members and providers in applicable systems.
• Review, route, and respond to health education phone line voicemails.
• Explain member eligibility, share appropriate Health Promotion Programs and resources, and answer questions to support our staff.
• Act as a backup to other departmental functions.

Requirements and Qualifications :

Desired Skills and Experience

Health promotion, customer service, member outreach, language assistance services, healthcare delivery, managed care, patient interaction, call center experience, phone support, health education, program eligibility, documentation, Microsoft Office Suite, Outlook, Teams, Word, Excel, Access, PowerPoint, bilingual Spanish, bilingual Tagalog, bilingual Cantonese, bilingual Mandarin, health behavior change programs, customer service principles, multidisciplinary team collaboration, problem-solving, record keeping, file management, priority management, deadline management, confidentiality, information privacy, information security, diverse population communication, provider communication, voicemail management, triage calls, health resources, member services

Bayside Solutions, Inc. is not able to sponsor any candidates at this time. Additionally, candidates for this position must qualify as a W2 candidate.

Bayside Solutions, Inc. may collect your personal information during the position application process. Please reference Bayside Solutions, Inc.'s CCPA Privacy Policy at www.baysidesolutions.com.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Contract

Job function

Job function

Administrative and Customer Service

Industries

Administrative and Support Services

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