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Returns Lead

Returns Lead

Ashley | The Wellsville GroupAurora, Ohio, US
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Are you ready to take charge and keep our Returns Department running like a well-oiled machine? At The Wellsville Group, our Aurora, Ohio location is seeking a Returns Lead to oversee daily operations, ensure top-notch quality, and foster a positive team environment in our fast-paced warehouse.

If you're organized, team-oriented, and thrive on delivering results, this is your opportunity to shine in a role that's both challenging and rewarding!

Hours : Tuesday through Saturday 8 : 30AM - 5PM

What You'll Do

  • Oversee daily operations of the Returns Department, ensuring smooth and efficient processes.
  • Manage Same Day Return Check-In Processing with accuracy and speed.
  • Act as the liaison with 3rd Party Delivery, addressing returned inventory issues promptly.
  • Supervise the put-away of returned products and support Tech Repair processes.
  • Conduct Quality Control audits on wrapping, tagging, and inventory movement.
  • Assist with Evening Customer Pick-Ups, ensuring a seamless customer experience.
  • Serve as a keyholder, responsible for opening and closing the facility.
  • Maintain a clean, orderly, and safe work environment for products, tools, and equipment.
  • Verify product accuracy, inspecting for parts, hardware, damages, loss, or defects.
  • Support the transfer of clearance products to outlets.
  • Process recyclable materials (dunnage) per company procedures and guidelines.
  • Foster a professional, team-oriented work environment through positive conduct and leadership.
  • Adhere to all company processes, safety rules, and OSHA regulations.
  • Take on additional duties as needed to support the team.

Who You Are

  • You have a High School Diploma or GED and 2+ years of warehouse experience in receiving and assembling (preferred).
  • You're skilled in operating standing lifts / tow motors and have a clean driving record.
  • You're a master of time management, organization, and attention to detail.
  • You're self-motivated, team-minded, and communicate effectively with colleagues and external partners.
  • You follow directions well and take pride in maintaining a professional work environment.
  • You're physically capable of handling furniture up to 100+ lbs and standing / walking for extended periods.
  • You're comfortable reading and writing to complete tasks accurately.
  • Why The Wellsville Group?

    At The Wellsville Group, we believe in creating a workplace that's engaging , supportive , and growth-focused —and our team agrees! You'll have the chance to lead, make an impact, and grow with a company that values your contributions. Join us and be part of a culture that celebrates teamwork and excellence.

    Compensation details : 18 Hourly Wage

    PIfd575cbc2cc8-29400-38623500

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    Lead • Aurora, Ohio, US

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