Sales Account Executive, Mid Market

Overview

Your Future. Secured. ISC2 is a force for good. As the world's leading nonprofit member organization for cybersecurity professionals, our core values - Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence - drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you'll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization - an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more.

Position Summary

As Sales Associate for Mid-Market, you'll meet and exceed monthly sales quota objectives by acquiring and growing targeted verticals in US / Canada.

You will lead a new business portfolio, and will focus on greenfield accounts through prospecting, heavy cold-calling, networking, and generating leads. Excelling in a dynamic environment, you will understand customers' challenges and business objectives and helpaccounts lead their employees to certification goals. You will do this by providing excellent customer service,creating specialized bundles to achieve customer goals, while negotiating and closing business.

Whilst your primary focus will be on Mid-Market sales, you will also be responsible supporting the B2C sales team with other duties such as lead follow up for the team when needed, resolving customer issues and providing support to current and prospective customers.

Responsibilities

Make daily, high-volume calls to individuals, businesses, members, chapters, or other leads to sell into ISC2 directly delivered classes (online instructor lead, classroom-based and self-paced training,) ensuring activity is recorded in Salesforce

Engage with decision makers to increase ISC2 direct public class sales

Maintain a high level of customer satisfaction with prospects and current members Effectively maintain daily accurate and up-to-date customer data in Salesforce CRM

Work with internal teams to make sure communications are effective and efficient between ISC2 and our customers

Works closely with the inside Sales Team Lead to assist with sales support as needed

Provides feedback to the marketing and sales teams on the effectiveness and of the individual lead campaigns

Miscellaneous duties, as assigned

Behavioral Competencies

Successful self-starter, who is detail oriented, and shows a successful history of meeting and exceeding goals

Works with a sense of urgency

Superior organizational and planning skills with excellent written and oral / presentation skills

Strong communication and interpersonal skills with both customers and our internal team members alike, exhibiting focus and drive for business building and working collaboratively with ISC2 employees to grow the business

Ability to assess lead potential and nurture them in the best direction

Qualifications

Experience using Salesforce or similar CRM platform

Ability to prospect, identify new opportunities, and close deals often with a strong emphasis on individual performance and commission

Demonstrated experience negotiating and sales acumen

Advanced proficiency in using the internet, web based applications, and MS Office products, including Outlook, PowerPoint, Excel and Word

Education and Work Experience

Bachelors Degree in a related field. Will consider 5+ years of relevant experience in lieu of degree.

5+ years of experience in an inbound / outbound sales commission role in a corporate call center or professional environment

Must have previously carried quotas of at least $500K, working in various national markets

Previous experience in selling training and certifications, with a preference in IT and cybersecurity preferred

Physical and Mental Demands

Work extended hours, weekends, and / or overtime, when necessary

Up to 10% travel required

Remain in a stationary position, often standing or sitting, for prolonged periods

Regular use of office equipment such as a computer / laptop and monitor computer screens

Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Job Locations US-Remote

Posted Date 1 month ago (8 / 26 / 2025 2 : 32 PM)

Job ID 2025-2170

# of Openings 2

Category Sales