Construction Handyman - Flooring and Cabinets

InteriorWorx Builder Design Center is seeking a Field Technician to join our Customer Care Team.  This will be a technician for cabinets and flooring.

We are looking for a self-starter field service technician to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention, and increases profitability.

Your duties will include providing service and customer support during field visits or dispatches, preforming some site installation, repairs tasks, and diagnosing errors or technical problems, determining proper solutions, and implementing the solutions hands on.

Responsibilities :

• Provide service and customer support during field visits or dispatches.
• Manage all on site installation, repair, maintenance, and tasks+.
• Diagnose errors or technical problems and determine proper solutions.
• Produce timely and detailed service reports.
• Document processes.
• Operate vehicle in a safely manner and use field automation systems.
• Follow all company’s field procedures and protocols.
• Cooperate with technical team and share information across the organization.
• Comprehend customer requirements and make appropriate recommendations / briefings.
• Build positive relationships with customers.

Requirements :

Benefits :