System Administrator I or II – Identity and Access Management - IAM (1 position to be filled)

Requisition : 202500301S

Title :

System Administrator I or II – Identity and Access Management - IAM (1 position to be filled)

FLSA status : Exempt

Hiring Salary :

This position is a pay grade 10 or 13. Please see Pay Grade Table at : https : / / pa-hrsuite-production.s3.amazonaws.com / 116 / docs / 636763.pdf

Occupational Category :

Professional

Department : IT Systems

Division :

Information Technology

Open Date : 09 / 24 / 2025

Open Until Filled : Yes

Educational and Experience Requirement :

System Administrator I IAM (Identity and Access Management) - Bachelor’s degree with a major in computer science or related field from an accredited institution with one year relevant experience. A combination of education, experience, certifications, and training that would produce the required knowledge and abilities could be considered.

System Administrator II IAM (Identity and Access Management) - Bachelor’s degree with a major in computer science or related field from an accredited institution. Master’s degree preferred. Two years of relevant experience. A currently valid Microsoft Technology Associate certificate or higher, or a Red Hat Certified System Administrator certificate or higher could be substituted for one year of experience. A combination of education, experience, certifications, and training that would produce the required knowledge and abilities could be considered.

Nature & Purpose of Position :

System Administrator I IAM - Assists with the upkeep, configuration, and reliable operation of Sam Houston State University Information Technology systems. Acquires, installs, and upgrades routine computer components and software.

System Administrator II IAM - Maintains the upkeep, configuration, and reliable operation of Sam Houston State University Information Technology systems. Acquires, installs, and upgrades advanced computer components and software.

Primary Responsibilities :

System Administrator I IAM -

Summary :

Responsible for basic identity and access management tasks including user provisioning, password resets, and access troubleshooting. Follows established procedures and works collaboratively with the Systems and other IT teams.

Key Responsibilities : Performs user account provisioning and de-provisioning. Monitors IAM ticket queue and resolve routine access issues. Documents procedures and escalate complex issues. Assists in onboarding / offboarding processes. Deploys and maintains small application services and the operating system on the Windows platform. Performs other related duties as assigned.

System Administrator II IAM –

Summary :

Handles more complex IAM tasks and contributes to system improvements. Follows established procedures and develops new processes for team use. Works collaboratively with the Systems and other IT teams.

Key Responsibilities : Manages access requests and role assignments across systems using RBAC and identity lifecycle management methodologies. Supports SSO and MFA configurations using tools such as Active Directory, Azure Entra and Duo. Assists in IAM system upgrades and integrations. Performs access audits and generate compliance reports. Develops scripts using (PowerShell, SQL, Python, etc.) and basic knowledge of APIs for automation of IAM tasks. Deploys and maintains small to medium application services and the operating system on the Windows platform. Performs other related duties as assigned.

Other Specifications :

System Administrator I IAM - Must be available for after-hours on-call support. Knowledge of operating systems and applications. Knowledge of hardware and software troubleshooting. Familiar with or some experience using technologies such as Redundant Array of Independent Disks (RAID), enterprise-class server and direct-attached storage, as well as server virtualization. Understanding of Transmission Control Protocol / Internet Protocol (TCP / IP), Domain Name System (DNS), Simple Mail Transfer Protocol (SMTP), and File Sharing protocols. T his is a security sensitive position and requires a Department of Public Safety (DPS) fingerprint background check and will need to adhere to the Texas Criminal Justice Information Systems (CJIS) Systems Access Policy. Some travel is required.

System Administrator II IAM - Must be available for after-hours on-call support. In-depth knowledge of operating systems and applications. In-depth knowledge of hardware and software configuration and troubleshooting. Very familiar with Network Load Balancers and clustering technologies. In-depth knowledge of or significant experience using technologies such as RAID, enterprise class server and direct-attached storage, enterprise-class storage systems such as SAN and NAS, as well as server virtualization. In-depth knowledge of Transmission Control Protocol / Internet Protocol (TCP / IP), Domain Name System (DNS), Simple Mail Transfer Protocol (SMTP), and File Sharing protocols. In-depth knowledge of Structured Query Language (SQL), Simple Network Management Protocol (SNMP), Lightweight Directory Access Protocol (LDAP), Kerberos, Remote Authentication Dial In User Service (RADIUS), and Security Sockets Layer (SSL) technology. Familiar with storage network technologies such as Fibre Channel, iSCSI, and Infiniband. This is a security sensitive position and requires a Department of Public Safety (DPS) fingerprint background check and will need to adhere to the Texas Criminal Justice Information Systems (CJIS) Systems Access Policy. Some travel is required.

Full Time Part Time :

Full Time

Quicklink :

https : / / shsu.peopleadmin.com / postings / 44983

EEO Statement :

Sam Houston State University is an Equal Employment Opportunity Employer and Smoke / Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an “at will” employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code §51.215.

Annual Security and Fire Safety Report