Remote Service Support RepresentativeVirtualVocations • Springfield, Massachusetts, United States
Remote Service Support Representative
VirtualVocations • Springfield, Massachusetts, United States
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A company is looking for a Remote Repair & Maintenance Service Support Representative.
Key Responsibilities
Intake and process work orders over the phone and via email
Resolve customer complaints and ensure satisfaction
Evaluate service needs and dispatch appropriate trade technician
Required Qualifications
5+ years of service support experience in facilities maintenance required
Experience dispatching for handling equipment and / or building fixtures required
Office-based experience in a fast-paced, high-volume service environment required
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Service Support Representative • Springfield, Massachusetts, United States
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