Community Service Specialist

Community Service Specialist

While the full salary range for the Community Service Specialist position is $23.11 - $34.68 hourly / $48,068.80 - $72,134.40 annually, the anticipated hiring range is $24.73 - $28.89 hourly / $51,438.40 - $60,091.21 annually.

General statement of duties : Under the general supervision of the Shift Sergeant or Deputies, this position will perform duties in support of the Sheriff's Office operations. This position will assist with routine, non-hazardous law enforcement duties for which a Deputy is not required. Community Service Specialists do not independently respond to in-progress crimes, past situations where there is a suspect, or volatile situations.

Examples of essential functions :

• Drives an agency vehicle and watches for suspicious behaviors, disabled vehicles, hazards, vandalism, or traffic accidents; respond to requests for assistance or information from the public.
• Takes phone calls concerning civil and criminal issues, furnishes information to the public and authorized law enforcement personnel.
• Assists motorists and advises the public of parking regulations and parking violation procedures; reports irregular circumstances to law enforcement staff.
• Conducts special studies and projects at the direction of Sheriff's Office Staff.
• Prepares unknown suspect Offense and / or Incident reports on any person coming to the Agency to speak with an officer; interviews victims and witnesses; completes the appropriate reports.
• Prepares unknown suspect Offense and / or Incident reports via telephone as outlined in Sheriff's Office polices.
• Enters and retrieves confidential law enforcement information using various law enforcement databases and systems.
• Examines crime scenes to discover, preserve, photograph and collect physical evidence to include, having contact with the deceased and the deceased's family.
• Assists at scenes with evidence collection, entry into the INFORM RMS system, processing and storage of evidence as outlined in policy.
• Assists with crime scene control; receives and identifies evidence and lost / found property; maintains proper control and chain of custody; disposes of evidence and found property as directed.
• Handles abandoned vehicle calls, tagging them with a warning and coordinating a tow if necessary.
• Processes recovered stolen vehicles, to include obtaining evidence from the vehicle prior to being released to an owner or tow company. This often includes obtaining DNA from the primary driver.
• Collects and tabulates data associated with departmental operations; enters and retrieves computerized data.
• Handles animal control and cleanup after hours.
• Performs clerical duties, to include typing and filing.
• Completes reports and documents a wide variety of information on activities involving job duties.
• Assists Deputies with traffic accidents by setting up flares, taking statements, and other support functions; coordinates vehicle towing; provides traffic control at accidents and special events or situations. This includes maintaining a road closure, as needed, for serious accidents or events in an area that needs to stay clear of unnecessary traffic.
• Assists law enforcement personnel with a variety of duties and special projects such as field investigations, observations, or critical incidents when necessary.
• Provides public education by issuing warnings for a wide variety of code, regulation, and ordinance violations.
• May appear in court as a witness / complainant to provide testimony.
• Operates computers and standard office equipment, including commonly used computer software programs.
• Maintains regular and acceptable attendance at such level as determined at the Sheriff's Office discretion.
• Is available and willing to work such overtime per day or per week as the Sheriff's Office determines is necessary or desirable to meets its needs.
• Is available and willing to work such weekends and holidays as the Sheriff's Office determines are necessary or desirable to meet its needs.
• Follows and supports the mission, values, organizational philosophies, operational principles, code of conduct, and policies and procedures of the Sheriff's Office.
• Interacts effectively with others and exercises good judgment when dealing with people in sensitive situations.
• May be assigned other duties as necessary.

Required knowledge, skills and abilities :

Minimum qualifications :

Education : High School Diploma / G.E.D. or equivalent.

Experience : One (1) year of general public contact experience. OR Any equivalent combination of education and experience that satisfies the requirements of the job as approved by the Sheriff.

Certifications / Licenses : None.

Preferred qualifications :

Necessary special requirements :

Physical demands :