Client Success Manager

A company is looking for a Client Success Manager - US Remote.

Key Responsibilities

Deliver outstanding customer support across all products and services in the USA and Canada

Manage onboarding, set-up, and ongoing account administration in collaboration with service delivery areas

Provide performance reporting and contribute to the optimization of account management frameworks

Required Qualifications, Training, and Education

Significant experience in a customer support and / or university administrative role

Knowledge and experience of recruiting international students to US institutions

Bachelor's degree

Commercially astute with a focus on outcomes and performance reporting

Experience in a complex multi-product sales and service environment