Head Of Data Operations
At Encore Fire Protection, we are proud to be the east coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana. With a team of over 2,200 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day. Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission is to be the best fire protection company the industry has ever seen.
We are seeking a visionary Head Of Data Operations to lead our data function at Encore Fire Protection. This highly strategic position reports directly to the CIO. It is responsible for shaping and driving our enterprise-wide data strategy, building strong partnerships with business leaders, and overseeing a growing team of data professionals. The ideal candidate will champion data-driven decision-making, foster innovation through AI enablement, and ensure robust data governance and operations.
Key responsibilities include :
- Serve as the primary data advisor to the CIO and executive leadership, aligning data initiatives with business objectives and growth opportunities.
- Collaborate with business and functional leaders to identify and unlock value from data, supporting strategic decision-making and operational excellence.
- Translate business needs into actionable data strategies and roadmaps.
- Cultivate strong partnerships with business units, ensuring data solutions meet evolving needs and drive measurable impact.
- Advocate for a data-driven culture, influencing stakeholders at all levels to embrace data and analytics in their decision processes.
- Build, lead, and mentor a high-performing data team, including data governance, data operations, and AI enablement professionals.
- Foster a collaborative and innovative environment where team members thrive and deliver excellence.
- Establish and oversee enterprise data governance frameworks, policies, and standards to ensure data quality, security, privacy, and compliance.
- Lead the development and maintenance of scalable data operations, including data architecture, data management, and master data initiatives.
- Own the end-to-end data technology ecosystem, including platforms, tools, and infrastructure.
- Ensure optimal performance, scalability, security, and reliability of the data stack.
- Evaluate and select new technologies to support evolving business needs.
- Define and track value metrics for data initiatives, demonstrating clear ROI to the business.
- Partner with business units to unlock actionable insights and maximize the value obtained from data assets.
- Develop and own the multi-year data technology and capability roadmap, ensuring alignment with business priorities.
- Manage department budgets, optimizing spend and resource allocation for maximum impact.
- Ensure projects are delivered on time, within scope, and on budget.
- Drive the adoption and integration of AI and advanced analytics tools to create business value.
- Guide the organization in identifying high-impact AI opportunities and ensure responsible AI implementation.
Qualifications :
Bachelor's or master's degree in computer science, Data Science, Information Systems, Business, or a related field.5+ years of experience in data leadership roles, with a proven track record in data strategy, governance, and operations.Experience working with executive leadership and business stakeholders in a strategic capacity.Deep understanding of data governance, data management, data operations, and AI technologies.Exceptional relationship-building, communication, and influencing skills.Strong leadership and people development capabilities.Experience implementing enterprise data and analytics solutions in complex organizations.Demonstrated ability to drive change and foster a data-driven culture.Why join us?
Strategic impact : Directly influence business growth and innovation at the highest level.
Leadership opportunity : Build and shape a world-class data organization.
Cutting-edge work : Lead the way in AI and advanced analytics enablement.
What we offer :
Competitive salary : Compensation commensurate with your experience, with the opportunity to earn performance-based bonuses tied to your personal effectiveness and contributions to the team.Purpose-driven work environment : We believe in working smarter, not harder. You'll be part of a culture that values results, and we empower our team to focus on impactful work.Flexible dress code : Upon joining, you'll receive branded Encore gear and we believe in dressing for the objective, not the occasion. Most days, you can enjoy a casual work environment, but we'll dress up when the situation calls for it.Innovative culture : We encourage a culture of experimentation and improvement. You'll have the freedom to express your ideas and be part of a company that is always looking to improve and grow.Tools for success : Access to leading-edge web-based productivity tools.Health and wellness : Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy.Retirement planning : Participation in our Fidelity 401(k) plan with a company match, helping you save for your future.Life insurance : Company-paid life insurance policy of $50,000 to give you peace of mind.Encore Fire Protection is an Equal Opportunity Employer. Encore Fire Protection is an E-Verify Employer. As an EEO / AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate based on, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.