ServiceNow Project Coordinator (Remote)

Project Coordinator

GovCIO is seeking a project coordinator. The ideal candidate will thrive in a fast-paced, highly visible team that is focused on forward-learning solutions. The ideal candidate will have hands-on experience with the ServiceNow platform. This customer-facing role will be instrumental in ensuring customer satisfaction. This position will be fully remote within the United States.

Responsibilities

We are seeking a project coordinator with demonstrated expertise in ServiceNow and government contracting experience. The ideal candidate will bring at least 5 years of hands-on experience, a strong understanding of ServiceNow platform capabilities, and a proven track record of supporting federal clients. Coordinates interdepartmental participation to meet project requirements. Maintains lines of communication among project team members. May be responsible for risk management. Must be available to address the needs of the project effort. Reports project progress to management. Arranges logistics for meetings, conferences, training, and other project-related events. Organizes project committee meetings and prepares the necessary materials, including reports, presentations, agendas and other meeting collateral. Transcribes and records key decisions and action items resulting from meetings. Gathers, compiles and reports on information relevant to the project. Manages work for the team in Jira, Confluence, and ServiceNow. Leverages Agile methodologies to effectively run projects. Pulls reports in ServiceNow. Navigate ServiceNow and create manual test scripts or user guides. Become familiar with multiple other platforms as needed by the branch.

Qualifications

Required Skills and Experience :

• Bachelor's degree in engineering, Computer Science, Systems, Business or related scientific / technical discipline
• 8 years of experience in IT
• 4 years of additional relevant experience may be substituted for education
• Strong communication and leadership skills
• Strong understanding of ServiceNow architecture, modules, and workflows
• Familiarity with government contracting processes, compliance, and documentation standards
• Familiarity with Jira, Confluence, and ServiceNow is a must have to manage and track day-to-day activities for a variety of different project types
• Experience with leveraging Agile methodologies to effectively run projects
• Ability to pull reports in ServiceNow
• Ability to navigate ServiceNow and create manual test scripts or user guides
• Excellent analytical, documentation, and communication skills

Clearance Required :

Company Overview

GovCIO is a team of transformers people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

What You Can Expect

Interview & Hiring Process :

Employee Perks

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including :

Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

Equal Opportunity Employer

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability / vets.