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Front End Shift Lead

Front End Shift Lead

FOOD GEEKS HOSPITALITY GROUP INCCharlotte, NC, US
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Job Description

Job Description

Benefits :

  • Bonus based on performance
  • Competitive salary
  • Free uniforms
  • Opportunity for advancement

The Assistant Front of House Manager plays a crucial role in ensuring the smooth operation of the front-of-house area within our establishment. This position requires a dynamic individual who is passionate about delivering exceptional customer service and has a keen understanding of hospitality management. The Assistant Front of House Manager will oversee daily operations, managing staff, and maintaining a welcoming environment for guests. Must be comfortable working up to 50 hours a week and must be able to work weekends.

Book Your In -Person Interview if your Meet the qualification. CLICK HERE BOOK YOUR PHONE INTERVIEW TODAY

We are a Scratch Kitchen , serving Comfort Food we are looking for experienced line cook with breakfast experience and the ability to cook from a recipe . We are a fast paced order driven kitchen.

Duties

  • Assist in managing daily front-of-house operations to ensure high standards of service and guest satisfaction.
  • Hire, supervise and train front-of-house staff, fostering a positive team environment.
  • Oversee shift management, ensuring adequate staffing levels and efficient workflow during peak hours.
  • Maintain knowledge of menu offerings, including beer, liquor and wine selections, to provide informed recommendations to guests.
  • Implement budgeting strategies to optimize operational efficiency while maintaining quality service standards.
  • Utilize Toast POS and other restaurant management systems for order processing and inventory management.
  • Accurately calculate cost of goods for beer, liquor and wine.
  • Address customer inquiries or complaints promptly and professionally, enhancing overall guest experience.
  • Collaborate with kitchen staff to ensure seamless communication between front-of-house and back-of-house operations.

    • Skills

  • Strong background in hospitality management with proven experience in restaurant or bar environments.
  • Excellent customer service skills with the ability to engage effectively with guests.
  • Proficient in shift management, demonstrating leadership qualities to motivate and guide team members.
  • Familiarity with budgeting processes and financial oversight within a restaurant setting.
  • Experience using Toast POS or similar point-of-sale systems is highly desirable.
  • Strong organizational skills with attention to detail in managing multiple tasks simultaneously.
  • Ability to work collaboratively within a team while also taking initiative when necessary
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    Front End Lead • Charlotte, NC, US

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