Implementation Manager

Implementation Manager

SWIVEL is seeking a highly skilled Implementation Manager to join our team. A pivotal role in driving the successful execution of new and existing client product onboarding. Operating at the highest caliber, you will lead the onboarding and implementation of various products, ensuring seamless integration and maximum efficiency across all departments.

Essential duties include the following :

• Leads onboarding tasks, project meetings, track progress, communicate updates to relevant stakeholders to ensure alignment and accountability, and perform software training to all clients within your respective pipeline.
• Serves as the primary point of contact for all implementation-related matters, providing guidance and support to stakeholders at all levels.
• Conducts thorough analyses of current processes and systems to identify areas for improvement and optimization.
• Develops and implements strategies to drive change and improve efficiencies, leveraging best practices and innovative solutions.
• Proactively identify risks and issues that may impact project delivery and develop mitigation plans to address them.
• Establishes and maintains strong relationships with internal and external partners to facilitate collaboration and achieve project objectives.
• Provides regular reporting and analysis on project performance, including key metrics and KPIs, to inform decision-making and drive continuous improvement efforts.

Serious candidates will possess the minimum qualifications :

SWBC offers : Competitive overall compensation package, Work / Life balance, Employee engagement activities and recognition awards, Years of Service awards, Career enhancement and growth opportunities, Leadership Academy and Mentor Program, Continuing education and career certifications, Variety of healthcare coverage options, Traditional and Roth 401(k) retirement plans, Lucrative Wellness Program.

Based upon employee eligibility.

SWBC is a Substance-Free Workplace and requires pre-employment drug testing. Please note, SWBC does not hire tobacco users as allowed by law.