Director, GTM Change Management

Director, Change Management

Equinix is the world's digital infrastructure company, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You'll work across teams, influence key decisions, and help shape the path forward. You'll find belonging, purpose, and a team that welcomes youbecause when you feel valued, you're empowered to do your best work.

Job Summary

The Director, Change Management is a key leadership role within GTM Transformation, responsible for shaping the narrative and driving adoption of strategic change across the CRO organization. This role defines the "why" and "what" of change, crafts compelling storylines, and partners with Enablement to embed transformation into the rhythms of Sales, Marketing, and Customer Success. Operating within a global, matrixed environment, the ideal candidate brings a blend of strategic communication, change leadership, and cross-functional influence.

Responsibilities

Change Narrative & Strategic Communication

• Develop and deliver overarching change narratives aligned to GTM strategy and CRO priorities
• Craft compelling case-for-action messaging that resonates across diverse stakeholder groups
• Translate complex transformation programs into clear, engaging communications for global audiences

Role-Based Impact & Experience Design

Enablement & Adoption Partnership

Transformation Activation Support

Cross-Functional Collaboration

Continuous Improvement & Best Practice

Team & Capability Development

Qualifications

Knowledge and Experience

Skills and Attributes