Deployment Lead

Deployment Lead

Gecko's Deployment Leads are the driving force behind delivering Cantilever-our AI-powered data platform-into the hands of customers. This role sits at the critical intersection of customer value, product strategy, and execution. Deployment Leads are part product manager, part project manager, and part strategic account lead. They manage a small number of high-stakes deployments (typically 1-2 at a time), where they are responsible for uncovering the most valuable problems within complex, often unfamiliar industries-and ensuring Gecko solves them effectively.

This is a highly dynamic, customer-facing role. Deployment Leads serve as the connective tissue between our customers and our internal teams-especially our product strategists and forward deployed engineers-ensuring we are both building the right product and getting it over the finish line. They're skilled at identifying what's most important, navigating ambiguity, handling tough stakeholder dynamics, and keeping everyone aligned and moving forward.

The Deployment Lead is ultimately accountable for making sure Cantilever delivers value. They are business-savvy problem solvers who thrive in chaos, ask great questions, challenge assumptions, and build trust with customers. They are relentless in pushing toward the outcomes that matter the most.

What you will do :

• Serve as the primary owner of 1-2 high-impact customer deployments, acting as the bridge between Gecko's platform and customer business value.
• Partner closely with Product Strategists and Forward Deployed Engineers to define what should be built, why it matters, and how to ensure it lands successfully.
• Engage directly with customer stakeholders-at all levels-to uncover high-value problems and maintain strong relationships, even in challenging situations.
• Drive execution and implementation of Cantilever, ensuring delivery of business outcomes-not just software.
• Navigate ambiguous, fast-moving environments with confidence, structure, and sound judgment.
• Build business models and use data to support strategic recommendations and validate solutions.
• Travel as needed (25-75%) to support deployments, engage stakeholders, and remove blockers.

About You : Required Skills :

Preferred Skills :