UKG is hiring : Principal UI & UX Designer - Payroll in Lowell

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Company overview and role context : UKG serves 80,000 customers across 150 countries. We are seeking a Principal UX Designer with deep curiosity, systems thinking, and a passion for shaping intuitive, compliant, and scalable user experiences in payroll administration. You will conceptualize complex user journeys across web and mobile platforms, translate them into workflows, wireframes, and interactive prototypes, and collaborate with Design Systems and AI strategy teams to advance our UX vision for HR and payroll software, addressing regulatory compliance, data privacy, auditability, and localization.

As a senior member of the team, you will influence product strategy and mentor peers. You will empower HR professionals, payroll administrators, and employees with accurate, efficient, and accessible experiences. You will bridge UX and engineering to deliver solutions considering legal frameworks, pay cycles, tax complexity, and sensitive financial data. Strong communication and domain awareness are essential as you present concepts to stakeholders and align with cross-functional teams to build trusted payroll and payment products.

Key Responsibilities

• Strategic Design Leadership & Vision : Set and drive the UX vision for payroll products, align with business goals and regulatory requirements, influence product strategy, and promote user-centered design across the organization.
• Information Architecture & Service Design Thinking : Define and evolve information architecture and service design for complex payroll ecosystems; create scalable navigation and end-to-end experiences across platforms.
• AI-Driven Innovation & Scalable Design Systems : Lead exploration of Generative AI to transform workflows and improve usability; evolve design systems for consistency and global localization.
• End-to-End Product Design Leadership : Translate research into concepts, wireframes, and prototypes; guide testing, iteration, and implementation to deliver high-quality experiences.
• Program Leadership & Cross-Functional Collaboration : Align design outcomes with business strategy and feasibility; collaborate with senior product and engineering leaders to ensure scalable solutions.
• User Research & Data-Informed Decision Making : Oversee research agendas; use qualitative and quantitative data to shape strategy and measure UX impact.
• Process Innovation & Continuous Improvement : Scale design processes, adopt emerging practices, and leverage AI-driven methodologies to evolve product development.
• Mentorship, Talent Growth & Design Culture : Lead and grow the design organization; recruit and develop top design talent and foster a culture of excellence and collaboration.

Basic Qualifications

Preferred Experiences

We work in a collaborative hybrid model. 3 days per week onsite in UKG offices is required.

Equal Opportunity Employer

UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.

Disability Accommodation in the Application and Interview Process : For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.

The pay range for this position is $142,100.00 to $204,200.00, with base pay varying by skills, experience, and location. This position is eligible for short-term and long-term incentives as part of total compensation. Benefits details are available on the UKG careers site.

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