Service Coordinator

Job Description

Job Description

About the Role

Lemberg Electric is looking for an organized, detail-oriented Service Coordinator to join our Service Department. In this role, you'll be the go-to person supporting our Service Managers and Field Electricians by coordinating daily schedules, dispatching service calls, tracking job progress, and ensuring our customers receive top-quality service.

You'll play a key part in keeping our fast-paced department running smoothly - helping manage time, materials, and communication between customers and crews. If you enjoy staying organized, solving problems, and making sure everything runs like clockwork, this is the perfect fit for you.

About Lemberg Electric

Lemberg Electric is one of Southeastern Wisconsin's largest electrical contractors - and we're employee-owned . We've been part of iconic projects like the Milwaukee Art Museum, Harley-Davidson, IKEA, Deer District, Mayfair Mall, Meijer Stores, and the Wisconsin Center District.

We pride ourselves on teamwork, creativity, and delivering exceptional results for our customers. Our Service Department is growing, and we're looking for someone who wants to grow with us.

Learn more at www.lembergelectric.com.

What You'll Do

• Coordinate schedules, jobs, and labor for Service Managers and Field Electricians.
• Keep the dispatch board updated and manage daily service calls.
• Communicate with customers to schedule jobs and ensure satisfaction after completion.
• Process job billings, change orders, permits, and inspections.
• Prepare and maintain permits, insurance certificates, bonding applications, and lien waivers.
• Support purchasing, material orders, and returns.
• Review and submit timecards, assist with IR scan reports, and enter customer data in BuildOps and Spectrum.
• Collaborate with the Senior Service Manager to resolve scheduling, billing, and customer issues.
• Answer incoming department calls and assist with general administrative support as needed.

What You Bring

Required Qualifications :

High school diploma or GED.

3+ years of experience in an administrative or coordination role.

Excellent organization, time management, and problem-solving skills.

Strong communication skills and attention to detail.

Solid math and basic accounting knowledge.

Proficiency in Microsoft Office Suite and Adobe.

Applicants must be legally authorized to work in the United States. We are unable to provide visa sponsorship for this position.

Preferred Qualifications :

Associate degree in Business, Project Management, or Accounting.

Experience in construction or the electrical industry.

Knowledge of OSHA requirements and insurance / bonding documents.

Experience using accounting software (Spectrum preferred).

5+ years of administrative experience.

Why You'll Love Working Here

Company-Paid Benefits (no cost to employees) :

Medical, Dental, and Vision Insurance

Employee Stock Ownership Plan (ESOP)

Paid Time Off

Mileage Allowance

Life / AD&D Insurance

Short- and Long-Term Disability

Employee Assistance Program

LifeLock Subscription

Voluntary Benefits :

401(k)

Supplemental Life and AD&D Insurance for employees and dependents

Work Environment

You'll primarily work in an office setting with occasional visits to job sites. The role involves frequent computer work, phone communication, and coordination with multiple teams. Reasonable accommodations can be made to support employees with disabilities.

Why Join Lemberg

Be part of a supportive, employee-owned company with a strong local reputation.

Work in a collaborative and fast-paced environment.

Play a key role in delivering top-quality electrical service to our customers.

Enjoy growth opportunities and long-term career stability.

EEO Statement Lemberg Electric is an Equal Opportunity Employer (EOE). All qualified applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, or other protected status.