California Licensed Bilingual Call Center Agent
VirtualVocationsWest Palm Beach, Florida, United Statesjob_description.job_card.variable_days_ago
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A company is looking for a Bilingual Call Center Agent.
Key Responsibilities
Provides information to the public on services available through various Air Quality Programs
Triages inbound calls and schedules consumer appointments based on their needs
Enters consumer application data into the Program database and assists consumers with completing their applications
Required Qualifications, Training, and Education
Must be bilingual in Spanish
High proficiency with database-related software applications
Knowledge of the operating structure of various air quality programs
Experience in customer service principles and practices
Ability to learn quickly and effectively work with a technical team
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Call Center Agent • West Palm Beach, Florida, United States
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