Psych / Outpatient Treatment Program / OBOT Medical Assistant (Substance Use Services)

Psych / Outpatient Treatment Program / OBOT Medical Assistant (Substance Use Services)

On-Site, Wilmington, NC-New Hanover County

8am-5pm, Monday thru Friday

Performs client management and monitoring activities to maintain safety of agency premises, to monitor client compliance with program expectations, and to assist clients in obtaining recommended medical care.

Graduate from an accredited school, with at least an Associates Degree in Applied Science, and Medical Assistant Certification; special consideration given to those with experience working with substance use and / or mental health patients.

Performs client management and monitoring activities to maintain safety of agency premises, to monitor client compliance with program expectations, and to assist clients in obtaining recommended medical care.

Assists with patient flow and monitors activity in and around the agency facility.

Coordinates and assists with urine and saliva drug testing; collects specimens for laboratory shipment, conducts in-house drug testing as needed, maintains and monitors a monthly schedule for drug screen collection of patients receiving medications for opioid use disorder (MOUD).

Coordinates medical care, referrals and patient appointments for patients on OBOT / OTP.

Monitors patient medications, including any prescription or over the counter medications and methadone take-home medications.

Processes medication prior authorizations for client prescriptions.

Assists with induction process for afternoon client induction arrivals.

Assists clients in accessing pharmaceutical patient assistance programs, when applicable.

Is subject to both inside and outside environmental conditions and exposed to hazards such as fumes, odors, dusts, mists, gases or poor ventilation and may require the employee to work in close quarters.

May be exposed to human body fluids and is subject to the OSHA requirements on blood borne pathogens.

Ability to appropriately and assertively interact with and monitor client behavior.

Strong interpersonal communication skills; ability to develop and maintain professional boundaries and to interact effectively with clients and staff.

Strong organization skills; ability to develop, organize and maintain schedules.

Knowledge and comfort in working with client population.

Able to work with basic computer skills.

Ability to network and coordinate efforts between treatment, medical, and other support systems for the clients.

Must be able to physically perform the basic life operational functions of climbing, stooping, crouching, reaching, pushing, pulling, lifting, standing, walking, fingering, grasping, talking, and hearing.

Must be able to perform sedentary work exerting up to 10 pounds of force occasionally and / or a negligible amount of force frequently of constantly to lift objects.

Must possess the visual acuity to perform extensive reading and determine the accuracy of work assigned.

Competitive salary based on experience

Comprehensive medical, dental, and vision insurance

Educational loan repayment programs & Career growth

Retirement savings plan / 401K

Paid time off programs, rollover hours, 14 paid holidays

Employee engagement activities, resource groups, and diversity events

Interested candidates should submit their resume and cover letter through our Careers Page. If you require an accommodation during the application process, please contact us at jobs@coastalhorizons.org.

Coastal Horizons is an Equal Employment Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity and expression, national origin, age, disability or protected veteran status. We celebrate diversity and are committed to creating an inclusive environment for all of our associates.