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Customer Service Rep / Project Coordinator

Customer Service Rep / Project Coordinator

FastSignsLong Beach, CA, US
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Customer Service Representative

Fast-growing visual communications company seeks Customer Service Representative person with interest in Project Coordination. The successful candidate :

  • Serves as first point of contact for walk-ins, email, and telephone customers.
  • Works with management and support teams to satisfy customers and generate revenue in line with company's vision and values.
  • Responsible for sales activities from lead generation through project management.
  • Must be customer focused with a friendly, welcoming disposition and exceptional organizational skills.

Direct experience in a sign company and particularly a FASTSIGNS franchise would be a plus.

The successful candidate has :

  • Inside Sales 2+ years experience
  • Customer Service skills and experience
  • Open to applicants with and without a college degree.

    We offer these benefits :

  • Generous compensation above industry average
  • Paid time off vacation and sick days
  • Participation in bonus program
  • Medical, Dental, Vision, and Life Insurance provided at no charge for employee.
  • We look for a talented person adept at :

  • Working with customers at front counter doing consultative sales
  • Providing detailed communications via email, phone, in person
  • Consulting, troubleshooting, problem-solving to create signs for customers
  • Meeting sales targets (monthly and annually)
  • Scheduling appointments as needed
  • We provide a company culture that is :

  • Team-oriented cooperative and collaborative
  • People-oriented supportive, focused on fairness; enjoys interacting with people
  • Detail-oriented focused on quality and precision
  • FASTSIGNS of Long Beach is part of a network of over 700 FASTSIGNS centers, worldwide. We are a small business and veteran owned. We love a challenging and fun environment and look forward to growing our team!

    Compensation : $41,200.00 - $45,000.00 per year

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    Customer Service Rep • Long Beach, CA, US

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