Manager Field National

National Field Manager

The National Field Manager (NFM) will manage Field Operations Managers nationwide and has the potential to manage other positions. NFM will lead the field management team for the entire program nationwide, partnering with the client, client services team, and Talent Acquisition / Onboarding teams overseeing the hiring process of field teams. In addition, the NFM will partner closely with the Internal Operations and Client Operations teams on mass communication needs, Standard Operating Procedure (SOP) needs, reporting needs, KPIs, compliance and bonus measurements for Field Ops Managers. The NFM will also work directly with the Field Ops Managers on weekly priorities for the team and performance management escalations. NFM will closely manage payroll to ensure unapproved overtime is minimized, ensure hourly budgets and expenses by store are closely monitored, and hold team accountable to established KPIs.

Responsibilities :

• Weekly calls with the client, weekly calls with direct reports and calls with client leadership team.
• Put together weekly talking points to share via PowerPoint with client to include data driven insights, and in store pictures.
• Manage Field Management Teams, create and manage Field Management Processes and best practice sharing.
• Manage internal stakeholders, managing the relationship between the Field Team, Client leadership team & Operations team to ensure everything gets in and out of field accordingly.
• Acts as a change agent championing and driving change throughout the business by participating in and monitoring the progress of projects / initiatives to ensure proper implementation and ongoing execution.
• Understand and manage profitability measures and drivers (overtime, hours and expenses).
• Other duties as assigned.

Qualifications :

About Us :

Premium Retail Services is a part of Acosta Group a collective of the industry's most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey. Since 1985, Premium has been a top provider of sales and merchandising services, reshaping retail through innovation and excellence for hundreds of renowned brands across retail categories. With 12,000+ employees across the U.S. and Canada, we are a people-first company, and we strive to ensure our team members enjoy their jobs, feel valued, and emulate our core beliefs that's why we frequently promote from within. We encourage our employees to innovate and expand new horizons, making internal development our cornerstone. Find your place at Premium whether it's merchandising, sales or brand advocacy, there's a spot for you on our team. Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request. Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting. The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov) By applying, you agree to our Privacy Policy and Terms and Conditions of Use.