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Information Technology Manager
Information Technology ManagerNicolaides Fink Thorpe Michaelides Sullivan LLP • Los Angeles, CA, US
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Information Technology Manager

Information Technology Manager

Nicolaides Fink Thorpe Michaelides Sullivan LLP • Los Angeles, CA, US
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Nicolaides Fink Thorpe Michaelides Sullivan LLP is seeking an IT Manager to join a legal team that values agility, innovation, and people. Location : Chicago (Hybrid).

We are a dynamic, national litigation firm with offices in Chicago, Dallas, Denver, Los Angeles, San Diego, and San Francisco. Our team moves fast, works smart, and embraces innovation to better serve our clients—and each other. We want to hear from you if you are energized by the mission of shaping the future of our tech infrastructure and if you thrive as a problem solver.

Position Summary :

As a member of the Firm's Operations Management Team, the IT Manager will direct and oversee the firm's technology infrastructure, innovation initiatives, and strategy implementation, with a strong focus on upgrading practice technologies, integrating artificial intelligence tools to enhance legal operations, client service, and internal efficiencies. This role requires a blend of technical expertise, strategic thinking, and a deep understanding of the legal industry's unique needs.

This is a full-time, exempt role with a hybrid work model (3 days in office, 2 days remote), based in the Chicago office. The role will include some travel to other NFTMS offices, including Dallas, Denver, Los Angeles, San Diego, and San Francisco.

Key Initiatives :

  • Collaborate on the development and implementation of an IT & AI Strategy and 3-year Road Map aligned with the Firm's business Strategy and Strategic Plans.
  • Work with newly formed IT & AI Committee to shape oversight and governance of IT & AI environment.
  • Oversee an outsourced managed services IT and cybersecurity program including ongoing management of managed services vendor(s) / contractor(s).

Key Responsibilities :

  • Technology Strategy & Management : Oversee the firm's IT infrastructure, including networks, servers, cybersecurity, and cloud services.
  • Develop and implement the firm's technology roadmap aligned with business goals.
  • Manage vendor relationships and negotiate technology contracts and service agreements.
  • AI Integration & Innovation :

  • Identify, evaluate, and implement AI tools for legal research, document review, contract analysis, and client service.
  • Collaborate with attorneys and practice groups to pilot and scale AI solutions.
  • Stay current on legal tech trends and assess their applicability to the firm.
  • Team Leadership & Support :

  • Oversee outsourced managed services IT and cybersecurity program.
  • Ensure timely and effective support for all technology-related issues.
  • Develop training programs to improve tech adoption and digital literacy across the firm.
  • Compliance & Risk Management :

  • Ensure compliance with data privacy laws, cybersecurity standards, and client confidentiality requirements.
  • Ensure regular risk assessments to ensure compliance with cybersecurity policies and protocols.
  • Support client cybersecurity audit requests and questionnaires.
  • Other Responsibilities :

  • Vendor Management – Managed services provider(s) must be held accountable through structured planning, execution, and performance oversight.
  • Technology Translation – Attorneys & staff need an internal advocate who can bridge the gap between technical details and business needs.
  • Proactive Improvement – An internal IT lead who can anticipate needs, propose solutions, and oversee implementation across areas like document management, AI adoption, and practice automation.
  • Delivery of Strategic Projects – For all major IT or AI initiatives, manage timelines, budgets, change & project management.
  • Qualifications :

  • Education & Experience : Bachelor's degree in Information Technology, Computer Science, or related field. 5+ years of IT management experience, preferably in a legal or professional services environment. Experience working with generative AI or machine learning tools in a business setting.
  • Technical Skills : Proficiency in legal tech platforms (e.g., NetDocuments or iManage, Exterro or other ediscovery platforms, LexisNexis, Westlaw). Familiarity with AI tools such as Microsoft Copilot, Harvey, Casetext, or similar. Strong knowledge of cybersecurity, cloud computing, and enterprise software.
  • Other Key Capabilities : Deep understanding of legal operations and systems. Ability to plan and lead implementation initiatives. Expertise in vendor management, budgeting and system integration. Strong training skills.
  • Soft Skills : Excellent communication and interpersonal skills. Strategic mindset with a hands-on approach. Innovative mindset to alternatives and opportunities. Ability to manage multiple projects and stakeholders.
  • Compensation & Benefits :

  • Competitive salary commensurate with experience.
  • Performance-based bonus.
  • Medical, dental, and vision insurance.
  • 401(k) and profit sharing.
  • Generous PTO and parental leave.
  • Qualified candidates are asked to submit a resume and cover letter summarizing your work history. Nicolaides Fink Thorpe Michaelides Sullivan LLP is an Equal Opportunity Employer M / F / D / V. We support and encourage workforce diversity. We do not discriminate on the basis of race, color, gender, religion, age, national origin, sexual orientation, or disability in any of our recruitment, hiring, or placement processes.

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    Information Technology Manager • Los Angeles, CA, US

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