Service Contract Claims Administrator

Overview

Kornerstone , a subsidiary of Garff Enterprises, Inc , is a rapidly growing automotive consulting & administrative services firm. We provide aftermarket products and services to car dealerships nationwide. We are looking for a detail-oriented and methodical Service Contract Claims Administrator who will continue our legacy of exceptional service for clients in a fast-paced environment.

Required Skills

• Automotive repair knowledge (general to excellent)
• Superior phone, communication, and customer relation skills, including conflict resolution
• Problem-solving, both independent and collaborative
• Computer proficiency. Reynolds and Reynolds and / or Tekion experience is a plus
• Organizational skills and the ability to prioritize multiple tasks
• Complete honesty and integrity

Spanish-speaking ability is a BIG plus!

Job Description

The Service Contract Claims Administrator will perform the following :

Receive, organize, and review service contract claims

Receive and process phone calls, faxes, and emails from repair shops, contract holders, accounting offices, F&I offices

Report monthly claims data to appropriate departments

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