Cloud IT Manager

ITCON Services is seeking to hire a motivated and knowledgeable Cloud IT Manager to join our team. ITCON Services is seeking a self-motivated, service-oriented IT professional to assume an IT Manager role in IT engineering and operations as part of a team of IT professionals operating in a flexible / hybrid work arrangement to provide Help Desk and operational support 7-days per week.

The ideal candidate will be eager for professional development and thus will welcome daily challenges as opportunities to develop oneself and to make ITCON operations more efficient, scalable and robust.

Responsibilities :

• Design and implement scalable, secure, and reliable cloud solutions using Microsoft Azure
• Manage and monitor cloud infrastructure to ensure optimal performance and availability
• Automate cloud operations and workflows using tools like PowerShell, and Power Automate
• Ensure the security and compliance of cloud environment in accordance with industry standards
• Troubleshoot and resolve cloud-related issues in a timely manner
• Collaborate with IT and Business stakeholders to align cloud solutions with business goals
• Optimize cloud performance and cost through continuous monitoring and improvement
• Develop and maintain comprehensive documentation for cloud-based systems and processes
• Perform server administration tasks including but not limited to regular patching, hardening / securing virtual machines, resource monitoring, and research events log warnings, and errors
• Manage and monitor network infrastructure to ensure 100% network availability across the board
• Monitor network traffic, and configure rules to minimize exposure
• Configure, manage, and monitor endpoint deployments utilizing Windows Autopilot
• Configure, and deploy patches to endpoints utilizing Microsoft Endpoint Manager
• Administer, and manage user account creation in O365 admin center
• Administer license counts, and billing profiles within O365 admin center, and partner center
• Utilize Microsoft Defender for Endpoint to remediate vulnerabilities discovered within the organization
• Leverage Microsoft Purview to govern, protect, and manage data across the organization
• Assist the team with incident resolution, and respond to service requests
• Partner with internal departments and external partners to communicate project status and activities
• Establish and maintain strong vendor relationships for procurement of IT hardware and software
• Maintain IT equipment inventory utilizing asset management tools
• Plan and support internal and external auditing and governance activities

Qualifications

Required Skills :

Preferred Skills : Experience and skills in the following tools, technologies, products, etc. : Cisco UCX (call center platform) and Cisco Meraki (Networking), Ubiquity products (Wired / Wireless Networking, Access Control and Security), Azure / Microsoft Power Platform and Visual Studio, Domo, Tableau and similar reporting and data analytics tools / technologies, Conferencing (Polycom, Surface Hub, etc.), Probo, Git, GitHub, Jira and other DevOps and collaboration, CI / CD, etc. tools and systems, Drupal, SharePoint and other content- and knowledge-management products, On-premises and cloud databases (MS SQL, Oracle, MySQL, PostgreSQL, etc. and their present-day cloud analogs / counterparts)

Equal Opportunity Statement

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