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Remote Patient Service Representative
Remote Patient Service RepresentativeAmerican Health Connection • Fremont, CA, United States
Remote Patient Service Representative

Remote Patient Service Representative

American Health Connection • Fremont, CA, United States
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American Health Connection is hiring for Remote Patient Service Representatives. This is a regular, full-time, direct hire position with virtual training, full benefits and is 100% remote .

  • WE ARE CURRENTLY NOT HIRING IN THE FOLLOWING STATES : ALASKA, CALIFORNIA, COLORADO, CONNECTICUT, DELAWARE, HAWAII, ILLINOIS, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, NEBRASKA, NEW HAMPSHIRE, NEW MEXICO, OREGON, RHODE ISLAND, VERMONT, WASHINGTON, WASHINGTON DC, WISCONSIN.

For over 16 years, American Health Connection has provided patients with full-service, virtual central scheduling and communications services. Each Agent is assigned to a team that supports a medical health system client. AHC is the nation’s first healthcare-dedicated centralized scheduling provider.

What You’ll Do :

  • This is a virtual call center position, so Agents can expect to handle 80+ calls back-to-back per shift.
  • Use exceptional communication skills, including written and verbal and proper phone etiquette.
  • Medical front office duties - scheduling appts, verifying insurance and updating demographics.

    • What You Bring to the Table :

  • At least 1- 2 years of high-volume patient scheduling experience in a call center environment is required.
  • Electronic medical record system (EMR / HER) experience is highly preferred.
  • Proficient and self-sufficient on a desktop computer and have a sense of urgency
  • We require a private, noise-free, HIPAA-compliant space at home.
  • High school diploma or equivalent.
  • Personal computer equipment, webcam and hard-wired internet service.

    • FULL-TIME DAY SHIFTS AVAILABLE :

    Day shifts available

    Monday – Friday and must be available for ONE weekend per month.

    Pay starts at $17 / hr

    Benefits :

    We offer medical, dental, vision, life insurance, 401(k) Plan with Company match, and much more!

    APPLY NOW!

    Email your resume to scoria@ahconn.com

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    Patient Service Representative • Fremont, CA, United States