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HR Process Innovation Architect
HR Process Innovation ArchitectRentokil Pest Control North America • Memphis, TN, US
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HR Process Innovation Architect

HR Process Innovation Architect

Rentokil Pest Control North America • Memphis, TN, US
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Join to apply for the HR Process Innovation Architect role at Rentokil Pest Control North America

Benefits start day 1 for full-time colleagues — no waiting period. For more information about our benefits, see below.

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We are committed to protecting people, enhancing lives, and preserving the planet.

This role serves as a link between HR functions and technical resources by gathering requirements from functional users to translate their needs into technical parameters to aid in the accurate delivery and implementation of HR technology solutions. A key aspect is partnering with stakeholders to prioritize projects aligned with business strategy and objectives, considering resource and time limitations. The ideal candidate will apply lean methodologies, continuous improvement concepts, and a consultant mindset to drive efficiency, improve processes, and support the strategic goals of HR and the broader organization. The individual in this role will develop a deep understanding of diverse HR and business functions through collaboration to achieve organizational goals.

Key Performance Indicators

  • Ensure on-time completion of projects and initiatives
  • Improve business efficiency and effectiveness by leveraging technology
  • Manage change through effective leadership, proactive communication, and education of affected users
  • Drive customer / stakeholder satisfaction through effective communication, expectation-setting, and execution

Principle Duties And Responsibilities

  • Interface between functional users and technical resources to gather, translate, and communicate requirements
  • Prioritize projects with peers, leaders, and cross-functional partners; plan around limitations
  • Analyze HR data to identify trends, gaps, and opportunities for improvement
  • Perform ongoing reviews of business processes to identify areas for improvement and develop optimization strategies
  • Ensure process documentation is created and kept up to date (SOPs, job aids, etc.)
  • Evaluate potential system solutions considering efficacy, effort, alternatives, and downstream impacts
  • Build and maintain project roadmap for supported functions
  • Lead projects aimed at optimizing HR systems, tools, and procedures
  • Coordinate testing and validation for technology implementations
  • Apply continuous improvement concepts to existing processes and configurations
  • Apply lean methodologies to remove wasted steps and create efficiency
  • Develop reporting (in partnership with HRIS) to support required business process analysis
  • Assist leaders with managing change to ensure successful adoption of new processes and technologies
  • Identify inefficiencies and propose solutions to improve HR processes and workflows
  • Maintain up-to-date records reflecting changes and improvements

    • Required Experience

  • 5+ years of experience in Human Resources, IT, or other functions with transferrable skills
  • 2+ years of experience focused on corporate program management or technology project leadership
  • 2+ years experience in Workday or similar complex cloud-based HR software
  • 1+ years of experience in organizational efficiency and continuous improvement preferred

    • Required Leadership Traits And Characteristics

  • Excellent communication and interpersonal skills
  • Ability to balance and prioritize multiple complex projects
  • Proficiency in project management and change management practices
  • Strong analytical skills and experience with data-driven decision-making
  • Extremely attentive to accuracy and detail
  • Excellent interpersonal, communication, and customer service skills
  • Ability to speak publicly and deliver presentations to mixed audiences
  • Ability to analyze large amounts of data and translate observations into data-driven recommendations
  • Clearly articulates issues and opportunities to build consensus with stakeholders
  • Proactively identifies opportunities to streamline processes and challenge the status quo
  • Ability to work independently and make judicious decisions in the absence of direct supervision

    • Formal Education, Qualifications, And Training

  • Bachelor's degree in HR, Business Administration, Information Technology, Project Management or related field or equivalent experience
  • Certification in a recognized continuous improvement or organizational efficiency methodology preferred (Lean Six Sigma, Total Quality Management, Kaizen, etc.)

    • Base Pay Range $72,000 - $110,000 per year. This range may vary based on location, skills, education, and experience. Total earnings may be affected by overtime, incentives, and other factors.

    Why Choose Us?

    A career with the Rentokil family of companies offers opportunity for growth and advancement. We reward high performance and promote from within. We offer competitive pay and many roles include performance incentives. Full-time colleagues qualify for benefits starting on day 1.

    Below is information about some of our Total Rewards Program :

    Professional and Personal Growth

  • Multiple avenues to grow your career
  • Training and development programs available
  • Tuition reimbursement benefits (for FT colleagues)

    • Health and Wellness

  • Full-time colleagues enroll immediately; benefits start on day 1
  • Medical, dental, vision, disability, and life insurance, and more

    • Savings and Retirement

  • 401(k) with company-matching contributions

    • Work-Life Balance

  • Vacation and sick days, holidays, floating holidays
  • Health, safety, and flexibility as a priority

    • Rentokil is committed to complying with all applicable laws related to the employment of qualified individuals with disabilities. This company is a Drug Free workplace. By applying, you agree to receive initial texts from systems on behalf of Rentokil North America, Inc. Standard message and data rates may apply. You can opt out at any time.

    Know Your Rights - Workplace Discrimination is Illegal. Pay Transparency - Nondiscrimination Provision. California residents : review your privacy rights. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment.

    This description may contain information about the role that is subject to change. By applying to this job, you acknowledge and agree to the above notices and terms.

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