Director of Customer ServiceVirtualVocations • Atlanta, Georgia, United States
serp_jobs.error_messages.no_longer_accepting
Director of Customer Service
VirtualVocations • Atlanta, Georgia, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Director of Customer Service to design and scale the service operation that enhances customer experience and retention.
Key Responsibilities
Lead the service department, overseeing the performance of service agents and managers
Architect processes and systems to streamline operations and improve customer experience
Own retention strategies and KPIs, driving initiatives to reduce churn and enhance customer engagement
Required Qualifications
5+ years in Service or Operations leadership, with at least 3 years managing managers
Experience in designing and optimizing processes that enhance efficiency and customer satisfaction
Strong understanding of contact center operations and performance management
Proven ability to analyze data and implement actionable insights
Comfortable in fast-paced, high-growth startup environments
serp_jobs.job_alerts.create_a_job
Director Of Service • Atlanta, Georgia, United States
Job_description.internal_linking.related_jobs A company is looking for a Director of Customer Experience.Key Responsibilities Define key performance metrics and benchmarks for Customer Experience, driving continuous improvement Provide acti...serp_jobs.internal_linking.show_more A company is looking for a Director of Retention to lead customer engagement and retention strategies.Key Responsibilities Own the full subscriber journey, including onboarding, renewal, and chur...serp_jobs.internal_linking.show_more A company is looking for a Director, Outbound Sales.Key Responsibilities : Lead, mentor, and manage a team of outbound agents and supervisors Develop and implement call center strategies to impro...serp_jobs.internal_linking.show_more 
Sentral is a network of communities redefining the way people live.Sentral's mission is to be the leading residential hospitality operator through superior performance, enhanced experience, and a n...serp_jobs.internal_linking.show_more
This is an in-person office position at our Brookhaven, ATL office.TeleSpecialists is transforming healthcare delivery as the nation's largest and fastest-growing digital healthcare leader.By p...serp_jobs.internal_linking.show_more A company is looking for a Sales Director for B2B IT Services with a focus on remote work.Key Responsibilities Build and maintain relationships with midsize to enterprise-level clients, focusing ...serp_jobs.internal_linking.show_more 
Are you Ready to Engineer Your Career?.We work hard and are passionate about what we do but also love to have fun along the way.
We celebrate the ability to be a firm of over 2900 employees in the U...serp_jobs.internal_linking.show_more A company is looking for a Senior Director of Customer Success to lead and expand their Customer Success team.Key Responsibilities Lead and manage the Customer Success team, providing mentorship ...serp_jobs.internal_linking.show_more 
The Service Director oversees and performs technical and mechanical work that ensures the inside and external buildings, grounds, amenities, and common areas of the property meet the Company's stan...serp_jobs.internal_linking.show_more
LoadUp is a modern junk removal and home services company leveraging proprietary technology to connect consumers with a nationwide network of independently contracted service providers.We pride our...serp_jobs.internal_linking.show_more A company is looking for a Director of Customer Success.Key Responsibilities Design and execute the scaled customer success strategy across North America Lead, coach, and develop a high-performi...serp_jobs.internal_linking.show_more 
The Client Success Director (CSD) is a leadership role responsible for ensuring client satisfaction, retention, and growth by delivering exceptional service and fostering strong relationships.This ...serp_jobs.internal_linking.show_more A company is looking for a Senior Director of Services.Key Responsibilities Define the vision and build a leading AI services organization, recruiting and mentoring a high-performing team Own th...serp_jobs.internal_linking.show_more A company is looking for a Director of Sales, Agency Segment.Key Responsibilities Lead and develop a team of Sales Managers and Representatives through coaching and performance management Build ...serp_jobs.internal_linking.show_more A company is looking for a Director of Call Center Operations responsible for overseeing the centralization of call center functions and enhancing service delivery.
Key Responsibilities Lead the i...serp_jobs.internal_linking.show_more 
Director Of Customer Experience.We're a fast-growing SaaS company that builds powerful, vertically integrated ERP software for mid-sized associations.
Our platform spans a broad array of modules and...serp_jobs.internal_linking.show_more A company is looking for a Director of Enterprise Solution Engineering.Key Responsibilities Lead, inspire, and grow a team of Sales Engineers for strategic enterprise accounts Coach and develop ...serp_jobs.internal_linking.show_more A company is looking for a Senior Director, Consumer & Customer Service.Key Responsibilities Set the customer service vision and strategy in partnership with senior leadership to deliver exceptio...serp_jobs.internal_linking.show_more A company is looking for a Director of Voice Engineering & Operations.Key Responsibilities Manage and motivate the Voice Engineering & Operations team Oversee Voice VoIP & TDM Networks, ensuring...serp_jobs.internal_linking.show_more A company is looking for a Director of Customer Experience.Key Responsibilities Lead and manage teams across Onboarding, Support, Customer Success, and Ongoing Services Develop and implement a c...serp_jobs.internal_linking.show_more
Director of Customer Experience
VirtualVocations • Alpharetta, Georgia, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Director of Retention
VirtualVocations • Lawrenceville, Georgia, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Director of Outbound Sales
VirtualVocations • Decatur, Georgia, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Director of Building Services
Sentral • Atlanta, GA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Director of Call Center Operations
TeleSpecialists LLC • Atlanta, GA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
Sales Director for IT Services
VirtualVocations • Atlanta, Georgia, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Director of Aviation
IMEG Corporation • Atlanta, GA, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Senior Director of Customer Success
VirtualVocations • Lawrenceville, Georgia, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Service Director
Gallery Residential • Atlanta, GA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Director of Customer Experience
LoadUp Technologies • Alpharetta, Georgia, US
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_30
Director of Customer Success
VirtualVocations • Decatur, Georgia, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Director, Client Services
GCG Companies • Norcross, GA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Senior Director of Services
VirtualVocations • Alpharetta, Georgia, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Director of Sales
VirtualVocations • Norcross, Georgia, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Director of Call Center Operations
VirtualVocations • Lawrenceville, Georgia, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Director of Customer Experience
Rhythm Software • Atlanta, GA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Director of Enterprise Solutions
VirtualVocations • Lawrenceville, Georgia, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Senior Director of Customer Service
VirtualVocations • Decatur, Georgia, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Director of Voice Engineering
VirtualVocations • Lawrenceville, Georgia, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Vice President of Customer Experience
VirtualVocations • Norcross, Georgia, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted