HVAC Service Technician (Cranford)

Looking to continue your career as an HVAC Service Technician? Chapman Bros., part of the renowned Apex Service Partners network, is seeking a skilled HVAC Service Technician to join our growing team in Cranford, NJ. With over 50 years of industry experience, we are committed to providing top-quality heating and cooling services to residential customers. As part of the Apex Service Partners family, Chapman Bros. offers excellent opportunities for career growth and skill development. If youre eager to work with a team that values expertise and customer satisfaction, this is the job for you!Job ResponsibilitiesHVAC System Maintenance & Repair - Install, maintain, and repair heating, ventilation, and air conditioning (HVAC) systems in residential homes Diagnostics & Troubleshooting - Inspect and diagnose HVAC issues, including heating / cooling malfunctions, air quality problems, and system inefficiencies Preventative Maintenance - Perform routine maintenance tasks such as changing filters, cleaning systems, and testing equipment to ensure optimal HVAC system performance Customer Interaction - Engage with customers to inform them of issues, recommend solutions, and explain the status of their HVAC systems System Efficiency Recommendations - Recommend products and services to optimize HVAC system performance and increase energy efficiency Technical Documentation - Use Service Titan software to track repairs, service calls, and installations, ensuring accurate records and customer service documentation Code Compliance - Ensure all work complies with national and local building codes and regulations Safety Protocols - Follow all safety protocols to ensure that HVAC systems function properly and safely according to industry standards Customer Service Excellence - Deliver exceptional customer service with a positive attitude and professional approachQualificationsExperience - 3+ years of experience as an HVAC Service Technician or similar role Certifications - HVAC certification or equivalent experience from a trade or technical school is preferred Technical Expertise - Proficient in diagnosing and repairing HVAC systems, including heating, ventilation, cooling, and air quality equipment Service Software - Experience with Service Titan or similar software is a plus Communication Skills - Strong communication skills to clearly explain HVAC issues and solutions to customers Attention to Detail - Ability to perform work that meets all codes and regulations while maintaining precision and accuracy Customer-Focused - A commitment to delivering outstanding customer service with a positive, helpful attitude Drivers License - Valid drivers license with a clean driving recordBenefitsMedical, Prescription, Dental, and Vision Insurance - Comprehensive coverage with minimal out-of-pocket expenses Disability & Term Life Insurance - Financial security for you and your loved ones Matching 401(K) Benefits - Competitive retirement savings plan to help secure your future Ongoing Training & Development - Opportunities for continuous growth and skill enhancement Paid Holidays & PTO - Paid time off for holidays and generous paid time off to support work-life balanceChapman Bros. may conduct a pre-employment background check and drug test, subject to applicable laws.Join Chapman Bros. and be part of a team that is committed to excellence in HVAC service. Apply today and help us continue to provide top-notch heating and cooling solutions to our customers as part of the Apex Service Partners network!Chapman Bros. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.