Customer Engagement Representative

All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.

About Our Company :

As a trusted customer acquisition and sales firm for telecommunications clients nationwide, we are the missing link to help companies connect with potential buyers. Our value-added approach helps them get a foot into new markets, meet new customers, and expand their products. With resources and expertise tailored to enhance knowledge about products, we train our talented Customer Engagement Representatives to know everything from customer service to closing sales.

Customer Engagement Representative Responsibilities :

• Serve as the key liaison between customers and our services
• Meet with costumes to to discuss services and product options available to them
• Assist customers in selecting telecommunication solutions that match their needs
• Set up customer accounts and facilitate delivery, installation, and activation of selected services
• Provide exceptional customer support to enhance satisfaction and build loyalty
• Participate in ongoing sales and management training development