Software Maintenance Engineer (Hutchins, TX)
Where do people love what they do, and being great at what they do?
At Swisslog, that's where! Our teams are the heart of a world-leading Robotics company that's harnessing the power of technology to shape the future of intralogistics. The result? We're transforming performance and efficiency for customers across the globe, giving them the vital edge in their markets. Provide onsite customer support and maintenance to customer site in Hutchins, TX. Perform day to day activities of automated material handling system at customer location. Responsibilities include maintaining advanced material handling equipment such as pallet stacker cranes, conveyors and robotics systems through performing preventive maintenance, corrective maintenance, warranty service, and operator maintenance and user training. Provide support to customer through understanding of software used for WMS. Responsibilities Make an impact
- Support, maintain and repair installedsystems on day-to-day basis.
- Troubleshooting and error recovery ofsystem for issues that are solved withSynQ, Cranebox and Conveyorbox.
- Conduct Training on SynQ, Cranebox andConveyorbox.
- Create SOP's and procedures foroperations.
- Participate in ticket review meetings whenon shift
- Complete administrative tasks such as Daily Service Reports and time entries in a timely fashion upon completion oftraining.
Application Requirements What you need to succeedEssential
Focus on software, data analysis and product flow.1-3 years' experience in a technical service environment inclusive of strong use of software systems, data analysis with use of Warehouse Management Systems in understanding product flow.Address problems and provide proactivesolutions that quickly returns systems to anoperational status.High level of motivation and sound workethicProven track record in a fast-paced,demanding environment, with the ability tobe flexible and adapt well to change.Excellent verbal / written communicationsskills are required.Computer literate in all MS Office products,Ability to work independentlyDesirable
5 or more years' experience in a technical service environment inclusive of strong use of software systems, data analysis with use of Warehouse Management Systems in understanding product flow.Understanding of warehouse management software products.Experience with warehouse or factory automation sub-system operations and maintenance.SAP / Sales Force experience a benefit.Allen Braley Controls / PLC experienceJ-18808-Ljbffr