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Sr. Associate, Global Workplace Services

Sr. Associate, Global Workplace Services

Capital One Financial CorporationRichmond, VA, USA
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Sr. Associate, Global Workplace Services at Capital One Financial Corporation summary :

The Sr. Associate, Global Workplace Services at Capital One supports workplace strategy, design, and innovation to optimize office environments in alignment with company culture and business goals. This role involves collaborating with design and construction teams, leveraging workspace research and data to enhance utilization and associate experience across multiple locations with up to 25% travel. The position requires strong problem-solving skills, workplace performance analysis, and proficiency in tools like AutoCAD or SketchUp.

Sr. Associate, Global Workplace Services

Capital One is obsessed with recruiting and retaining the best people and having best-in-class workspaces, facilities and amenity services is important to achieving that. As the Global Workplace Services team, we're responsible for all four walls of our buildings-and everything in and around them.

As we evolve into a digitally-focused company, our employees are changing the way they work, and we're constantly transforming our workplace to enable them to work the way they work best. But it doesn't stop there. We don't just reimagine and create fabulous spaces and amenities, we also continue to learn and evolve. We are looking to add to our dynamic team that is focused on workplace strategy, Associate experience & innovation as part of the greater global workplace services corporate real estate team. Once hired, this individual will work closely with members of the team and on projects across various office locations. Up to 25% travel will be required for this position.

Responsibilities :

  • Utilize current research, trends and knowledge of workspace best practices to consult in support of enterprise guidelines, company culture and ever-changing business objectives.
  • Partner with design and construction teams to support translation of strategy into the build environment.
  • Identify, recommend and implement ways to drive optimal utilization of the workplace, programs and services
  • Exhibit a passion for creativity, a love for problem solving in a team oriented and highly functional and fast paced environment
  • Enjoy researching workplace performance industry trends and space utilization statistics with the ability to apply information into recommendations
  • Ability to apply skills in data gathering (both qualitative and quantitative) to recommend considerations for space, program and services innovation
  • Obtain a working knowledge of internal design principles and standards - providing maintenance to guidelines over time
  • Ability to interpret overall strategy and consult on project specific intent and application

Basic Qualifications :

  • Bachelor's Degree or military experience
  • At least 2 years of experience in workplace design or strategy for corporate clients
  • At least one year of experience in Microsoft Office or Google Suite
  • Preferred Qualifications :

  • Experience in facilitating in-person research sessions for the purpose of gathering input and studying customer insights (i.e. focus groups or visioning sessions) .
  • Client-service oriented
  • Interior design and architecture experience with corporate clients
  • Demonstrated ability to work independently and collaboratively in a demanding environment
  • Ability to interact effectively with associates at all levels
  • Strong written and verbal communications skills
  • Skilled in presentation and 3D software like AutoCAD, sketchup, or other 3D modeling software
  • At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

    The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

    Richmond, VA : $78,400 - $89,500 for Sr. Associate, Workplace Services

    McLean, VA : $86,300 - $98,400 for Sr. Associate, Workplace Services

    Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

    This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and / or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

    Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

    This role is expected to accept applications for a minimum of 5 business days.

    No agencies please. Capital One is an equal opportunity employer (EOE, including disability / vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

    If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

    For technical support or questions about Capital One's recruiting process, please send an email to

    Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

    Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

    Keywords :

    workplace strategy, corporate real estate, space utilization, facility management, workplace innovation, office design, employee experience, capital one, project collaboration, 3D modeling software

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