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Market Sales Manager

Market Sales Manager

TruGreenColumbus, Ohio Metropolitan Area, United States
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Job Description

Position Overview

Responsible for the development and performance of all commercial sales activities within an assigned TruGreen market and oversees the performance of a defined market comprising of multiple locations and multiple state markets, and Business Development Representatives (BDR). Staffs and leads a sales team to drive new customer acquisition, increase revenue per customer and maximize profit. Develops strategies and coaches BDRs to expand customer base in the marketing area. Creates and grows the commercial sales function in the market by leading and achieving business expectations through the appropriate management of sales resources.

Responsibilities

  • Manages a team of BDRs and is responsible for their development, performance, and results.
  • Develops market-level commercial sales plans and forecasts. Ensures achievement of sales objectives is within designated budgets.
  • Assists in the execution of marketing and sales strategies (client discovery, client meetings, proposal development, trade shows, phone campaigns) to ensure the profit, growth, and expansion of TruGreen’s commercial business.
  • Compiles lists of prospective customers for use as sales leads, based on information from Zoom Info, trade associations, business community activities, trade shows and business seminars, and other resources. Assists in closing sales as needed.
  • Works to resolve customer complaints regarding commercial sales and service. Analyzes non-renewals and cancels and directs campaigns to reinstate lost customers.
  • Plans and conducts on-going training for sales personnel in customer service skills, selling technique and safety policies and procedures.
  • Determines work procedures, prepares work schedules, and expedites workflow. Tracks sales efficiencies of each salesperson.
  • Develops, implements and maintains performance standards, measurements, and corrective devices through which approved plans and goals are accomplished within the sales organization.
  • Ensures recruiting, interviewing and staffing of personnel are conducted to efficiently staff the commercial sales function. Evaluates staff performance, makes salary recommendations and administers disciplinary actions consistent with company policy.

Competencies

  • New Customer Acquisition – Experience in Segment Selling; Managing and Working in Multi-State Markets.
  • Customer Focus – Building strong customer relationships and delivering customer-centric solutions.
  • Drives Results – Consistently achieving results, even under tough circumstances.
  • Develops Talent – Developing people to meet both their career goals and the organization’s goals.
  • Drives Engagement – Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
  • Enablement using Technology – Working understanding of CRM Sales Systems
  • Action Oriented – Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
  • Education and Experience Requirements

  • Bachelor’s degree or 2 – 3 years of related experience in the lawn and horticulture agronomic field required, or an equivalent combination of education and experience
  • 2-4 years supervisory experience required
  • 2-3 years outside sales experience required
  • Certificates, licenses and registrations as required by federal and state law
  • Knowledge, Skills, and Abilities

  • Demonstrated knowledge of the organization, products, and / or services
  • Strong understanding of customer and market dynamics and requirements
  • Proven leadership and ability to drive sales teams
  • Ability to manage managers
  • Ability to calculate figures and amounts such as discounts, interest, commissions, percentages, and volume
  • Ability to write reports, business correspondence and procedure manuals; ability to effectively present information and respond to questions from groups of managers, specialists, customers and the general public
  • Computer skills with Microsoft Office applications (Word, Excel, Outlook, PowerPoint)
  • Physical Demands & Working Conditions

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Regularly required to :

  • Sit, stand and walk
  • Use hands and arms to handle, feel or reach
  • Speak and hear
  • Use close vision abilities
  • Occasionally required to :

  • Lift or move up to 25 lbs.
  • Stoop, kneel, crouch or crawl
  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

  • Noise level - Low to moderate
  • Adverse Conditions - Minimal
  • Disclaimer

    The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

    Ability to speak, read and write fluently in English is required.

    You MUST BE physically located in the United States while performing this job.

    TruGreen is proud to affirm our commitment to hiring veterans. We recognize and appreciate the exceptional skills, dedication, and leadership that veterans bring to the workforce. By fostering an inclusive and diverse environment, we aim to leverage the unique experiences of veterans, creating a richer, more dynamic workplace.

    Pay Ranges

    $125,000-$140,000 + Monthly and Annual Bonus + Car Allowance

    This range is based on the qualifications necessary for the position, including experience, training, and other considerations permitted by law. Factors that may be used when making an offer may include a candidate’s skills, experience, and geographic location, the expected quality and quantity of work, and internal pay alignment, as needed. Most candidates will start in the bottom half of the pay range. The upper end of the range will generally be reserved for candidates with extensive experience. An employee’s pay history will not be a contributing factor where prohibited by local law. In addition to monetary compensation, we offer benefits, including Medical / Dental / Vision insurance and Company-matching 401(k) in addition to other programs and perks.

    TruGreen is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position.

    We are an Equal Opportunity / Affirmative Action Employer - Minorities / Females / Protected Veterans / Individuals with Disabilities. To learn more, please visit EEOC / EEO | TruGreen (trugreenjobs.com ).

    California Residents : When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and / or medical information, for the following business purposes : to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre-employment drug testing, and references.

    Massachusetts Residents : It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

    TruGreen performs pre-employment testing.

    To view our disclaimer,

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