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Course Staff
Course StaffJUNTO ENTERTAINMENT • Boston, MA, US
Course Staff

Course Staff

JUNTO ENTERTAINMENT • Boston, MA, US
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Job Description

Job Description

Course Staff Job Overview

Putt Across America is looking for energetic, outgoing, and customer service-oriented Course Staff to join our team this fall. Putt Across America is an 18-hole mini golf course inspired by our nations most iconic landmarks and landscapes.

Duties :

  • Deliver Exceptional Customer Service : Be the face of fun as you interact with guests, ensuring a positive experience throughout their visit.
  • Ticketing and Merchandise : Manage check-in, process walk-up orders, sell merchandise, and answering guest questions.
  • Course Maintenance : Monitor the course for any damage and report issues to the management team for prompt resolution.
  • Lead by Example : Set the standard for professionalism, teamwork, and positivity to create an enjoyable work environment.
  • Opening and Closing : Follow outlined procedures to ensure smooth opening and closing operations.

Qualifications :

  • Excellent Customer Service : A genuine passion for engaging with guests and providing top-notch service in a high-energy, active setting.
  • Strong Communication Skills : Ability to effectively interact with a diverse range of individuals, both guests and team members.
  • Problem-Solving : Ability to think on your feet and approach challenges with a strategic, positive mindset.
  • Adaptability : Comfortable working indoors in a two-story space and standing for extended periods.
  • Physical Requirements : Able to lift up to 25lbs as needed.
  • Experience : Previous experience in customer service, experiences, brand ambassador roles, or theatrical work is a plus.
  • Age Requirement : Must be 18 years or older.
  • Background Check : Must be able to pass a background check.

    • Additional Information :

  • Job Type : Part-Time
  • Pay : $20.00 per hour (higher for Shift Leads which will be chosen from applicants)
  • Expected Hours : Up to 30 hours per week

    • Work Location : In-person, on-site at Faneuil Hall Marketplace

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    Course • Boston, MA, US