Store PUD Courier

Sameday City Courier

Employee benefits include competitive wages, 401K plan with company match, educational assistance, generous paid time off, and more. Medical, dental, and vision coverage is available for eligible employees. The position also offers valuable employee discounts and free career development training.

Position Summary

Under general supervision, the Sameday City Courier provides courteous and efficient delivery and pick-up of packages for FedEx Office centers and customers. The Courier drives a company vehicle, ensuring regular servicing and cleaning of the vehicle. The Courier receives route information from a centralized dispatcher, who can add or remove stops as needed.

General Duties and Responsibilities

This is a representative list of the general duties the position may be asked to perform :

• Receives daily route information from a centralized dispatcher via a company-provided handset
• Drives a company vehicle to perform pick-up / delivery service for FedEx Office centers and customers
• Ensures quality of package delivery which includes strict compliance with safety regulations, policies and standards when handling perishables or other items requiring specialized handling
• Ensures customers have adequate supplies of FedEx materials for shipping purposes
• Ensures packages conform to FedEx Office and general FedEx features of service, proper labeling is provided, and all paperwork is complete, neat, and accurate
• Ensures quality service is provided during each customer interaction by providing efficient and professional delivery service, answering customer questions, resolving problems or concerns and interacting in a polite and caring manner
• Answers customer questions on FedEx features of service and keeps customers informed about the company and its services
• Operates company vehicle according to applicable motor vehicle regulations, company policy and auto insurance guidelines
• Ensures the proper upkeep and maintenance of the vehicle by conducting regular servicing and cleaning procedures
• Follows accident procedures and observes traffic laws
• Adheres to FedEx Office company and vehicle safety policies and guidelines
• Seeks additional business from current customers and attempts to gain new business
• Scans packages according to prescribed procedures, demonstrates proficiency in features of service and equipment
• Performs additional duties within the assigned center during non-delivery times
• Maintains pick-up / delivery logs and vehicle maintenance logs to document duties performed
• All other duties as needed or required

Minimum Qualifications and Requirements

Essential Functions

Pay Transparency

This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Pay : $20.75 - $25.41 / hr

Schedule : M-F 9am-5pm

Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a quality-oriented culture and day-to-day application of quality science. Suggests areas for improvement in internal processes along with possible solutions.

FedEx Office is an Equal Opportunity Employer including, Vets / Disability.