VP, Technology and Operations Risk and Control Management

Leadership Role For Tech & Ops Risk Management

This position is a leadership role responsible for leading first line of defense risk management for Tech & Ops teams, in adherence with Company's Risk Management Framework and Corporate Strategy.

The role has responsibility over a wide range of Tech&Ops activities that enables Synchrony business platforms and functional areas, and requires significant interaction with employees across various Synchrony functions and different levels of the organization. The individual will work closely with multiple teams within Tech&Ops function, various business functions, Independent Risk Management (2LOD), Audit (3LOD), and executive management. The role requires a strong leader who can raise 1LOD risk management core capabilities and champions proactive risk management.

Our Way of Working

We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.

Essential Responsibilities

• Lead efforts on maturing Tech&Ops 1LOD Risk Assessment approach
• Lead and execute risk assessment to identify, evaluate and prioritize risk treatment
• Monitor business strategy and industry trends to proactively identify and address emerging risks
• Work with management to establish risk mitigation strategies and provide guidance on control enhancement to ensure key risks are appropriately managed
• Identify critical areas to monitor and escalate issues and findings to appropriate stakeholders
• Collaborate with cross-functional teams to integrate risk management considerations into the design, development, and deployment of new or change in technology, products, services, and processes
• Serve as subject matter expert in operational risk management matters to 1LOD teams
• Identify themes, trends, and enhancement opportunities to strengthen processes and controls and regularly review incident / problem resolution to ensure change / improvement to controls are executed
• Collaborates with process owners to assess controls as part of RCSA process and identify any gaps in process, risk, and control documentation
• Prepare and present updates to senior leadership and relevant stakeholders on the status of risk management activities
• Provides feedback and collaborates with Tech&Ops teams on relevant governance documents to support first line activities and manage risk
• Ensure that teams adhere to relevant enterprise standards for risk management & governance requirements, including Synchrony's enhanced business change governance process
• Lead ad hoc team projects / initiatives focusing on proactive risk management and to ensure risk management standards are met
• Partners with Tech&Ops executives to prepare for Regulatory exams and MRA closures
• Promotes risk-awareness and overall effectiveness of risk management programs
• Perform other duties and / or special projects as assigned

Qualifications / Requirements

Desired Characteristics

Grade / Level : 14

The salary range for this position is 150,000.00 - 250,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle.

Eligibility Requirements :

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Our Commitment

When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all.

Reasonable Accommodation Notice

Job Family Group : Information Technology