Club Manager

Club Manager

Responsible for oversight of gym operations to ensure positive member experience and a financially successful club.

Essential duties and responsibilities include :

• Recruit, hire, train, schedule and supervise team members
• Member service oversight making sure all team members are providing a great customer service experience at all times
• High involvement in all front desk related tasks : greeting and welcoming members, gym tours, member service issues / questions, etc.
• Provide support for team members and club members
• Create and maintain a positive image for the club
• Coaching and counseling performance to help achieve company standards
• Ensure prompt opening / closing of gym
• Ensure staff are aware and trained on all current marketing promotions
• Finish manager portion of onboarding, in Paycom, for all new hires
• Ensure the club is open and staffed during all hours of business
• Ensuring self and team members are implementing and adhering to all company policies and procedures
• Responsible for ordering supplies and tracking inventory

Essential behavior requirements include :

Minimum qualifications include :

Physical demands include :

Benefits include :