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Call Center Representative

Call Center Representative

Bath Concepts Independent DealersChesapeake, VA, US
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Call Center Representative With more than 25 years in business, Exterior Source and  Bath Source  specializes in home improvements like gutters, windows, doors, roofing, siding, showers / baths and more.   We are looking for a Call Center Representative for our Chesapeake, VA market and surrounding areas to join our winning team.

Join our team of professionals and earn a substantial income, work for one of the fastest growing companies in the industry.

Earn money while making a positive impact that help homeowners improve their homes.

General Purpose :

  • Customer Service skills are a must.
  • Contact homeowners by telephone, set up qualified appointments for free consultations.
  • Input lead information, update reports and answer phone calls from ads.

Responsibilities :

  • Deliver scripted pitch to the homeowners
  • Adjust scripted pitch to meet needs of specific homeowners
  • Handle homeowners' questions and objections
  • Obtain homeowners' information including names and addresses, phone numbers, etc.
  • Receive appointments over the telephone
  • Input appointment details into the computer system
  • Input homeowners’ information and important details of conversation
  • Confirm appointments placed with sales representative
  • Issue appointments for reps to meet prospective homeowners
  • Quality control phone calls
  • Answer telephone calls from potential homeowners who are responding to advertisements
  • Contact homeowners to follow up on initial interaction
  • Update lead information and maintaining reports Qualifications :
  • Knowledge of sales and marketing principles and strategies
  • Relevant work experience in telemarketing, sales, marketing, or promotions
  • Product knowledge Training provided
  • Proficiency in relevant computer applications Benefits :
  • Medical, Dental, Vision Insurance
  • 401(k)
  • Paid Vacation   Powered by JazzHR
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    Call Center Representative • Chesapeake, VA, US

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