Technical Communicator II

Overview

Join our team as a Technical Communicator to collaborate and create world-class documentation for our ARGO products. In this role, you will be the bridge between our program managers, technical teams, and our customers, ensuring a seamless flow of information. You'll work and collaborate with our Technical Communications team, communicating complex information in clear, accurate, and compelling customer-facing documentation. Your contributions will directly influence successful product implementation, usage, and customer satisfaction.

TIME ALLOCATION

• Documentation (65–70%)—Write, edit, format, and publish essential product content.
• Product Collaboration (15–20%)—Work with teams to understand product features and customer needs.
• Team Collaboration (5–10%)—Align with the Technical Communications team on standards and tools.
• Admin & Growth (5%)—Participate in meetings and activities that support your development.

Responsibilities

Performance Expectations

Qualifications

Required Skills / Experience / Knowledge

Preferred Skills / Experience / Knowledge

Attendance / Work Location

The position is based in our Richardson, TX office. Daily physical presence in the office is required for interaction with co-workers, attending meetings, and collaboration on projects.

Physical Demands

While performing the duties of this job, the employee is regularly required to stand, walk, sit stationary, and constantly operate computer keyboarding and office equipment. The employee must be able to exchange accurate information in various situations. The employee is required to regularly communicate with other employees and confer or coordinate with other employees.

Disclaimer

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Note : The original listing included various meta sections and redundancies (e.g., duplicated Seniority level information and multiple headings) which have been consolidated into standard sections above. This description reflects the core responsibilities and qualifications for the Technical Communicator role(s) without altering the information content.

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