Position Summary
The Quality and Compliance Manager plays a critical role in evaluating and strengthening compliance and quality practices across the organization. This position ensures service lines maintain alignment with federal, state, and local regulations, and supports initiatives to enhance operational integrity and efficiency. You'll lead internal audits, analyze compliance data, and collaborate with cross-functional teams to implement corrective actions and training strategies, directly supporting a culture of accountability, learning, and continuous improvement.
Key Responsibilities
- Project Management & Auditing
Plan, scope, and conduct internal audits to identify compliance gaps and operational risks.
Develop and oversee implementation of corrective action plans.Maintain audit documentation and ensure timely communication with stakeholders.Training & CommunicationCollaborate with internal teams to update training materials.
Validate training content for regulatory alignment and operational relevance.Identify training needs based on audit findings and onboarding assessments.Compliance Strategy & ExecutionPartner with leadership to develop and implement quality and compliance work plans.
Monitor key performance indicators and ensure timely updates to policies and procedures.Leadership & CollaborationProvide actionable insights to leadership to enhance program quality.
Promote a culture of continuous improvement and accountability.Support staff in understanding and fulfilling compliance responsibilities.What You Bring
Exceptional Communication Skills : You foster collaboration and clarity across teams and levels.Strong Project Management Expertise : You manage multiple priorities with precision and follow-through.Highly Organized & Detail-Oriented : You track complex processes and ensure nothing is overlooked.Efficiency-Driven : You streamline workflows and deliver results without compromising quality.Compliance Knowledge : You stay current on regulations and translate them into actionable strategies.Qualifications
Bachelor's degree in Business, Finance, or related field.3+ years of experience in compliance, internal audit, quality assurance, or project management.Experience conducting audits and implementing corrective actions.Familiarity with regulatory frameworks and training development.Proficiency with productivity software such as Microsoft Excel.Benefits
Medical, Vision, Dental, and Voluntary ProductsPaid Time Off (PTO)401(k) Retirement Plan + up to 4% contributionTuition AssistanceFlexible Spending + Health Savings Accounts10% Discount on ESGW ServicesEmployee Wellness Program30% Discount at Goodwill StoresReferral ProgramsEqual Opportunity Statement
We are an equal-opportunity employer and encourage all qualified applicants to apply. We are committed to maintaining a recruitment process that is fair and accessible to everyone. We do not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, genetics, or veteran status, in accordance with applicable laws. If you need assistance or accommodation during the application process, please inform us, and we will do our best to provide appropriate support.
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