Case Manager - Resiliency

Job Description

Job Description

Position Summary

The Case-Manager position is full-time, 40 hours per week (non-exempt, benefits available) and will mainly take place at out Little Village location. The Case-Manager is part on a Resiliency team of Victim Advocates and Case-Managers who have a portfolio of participants who have been directly or secondarily affected by street violence to provide case-management, crisis-intervention, support, and advocacy. The Case-Manager will work with individuals, families, and friends of victims in coordination with our Street Outreach and Victim Advocates. May require some local travel (reimbursable). This position is in-person.

Job Responsibilities

• Cooperates on a team that provides direct case-management and emergency support services to victims of violence and their families.
• Cooperates with other team members to receive referrals for case-management including Pan de Vida, Street Outreach, After-school programs, etc.
• Provides support and advocacy to the victims of violence and their families through home visits, phone calls, criminal justice advocacy, and referrals to other support organizations.
• Coordinates or facilitates educational forums, family and group support sessions, trainings, and other gatherings.
• Meets their caseload goals and objectives including linkages to resources.
• Cooperates with Case-managers to provide linkages to resources.
• Develops relationships with partner organizations and builds a “warm referral” network for linkages.
• Assists data team with data collection and required reporting.
• Assists participants with resources for Victim’s Compensation, Short Term Disability, affordable healthcare, and mental health services.
• Identifies and addresses safety concerns with the NLC team and creates a plan for long-term safety and well-being.
• Maintains a caseload of 10-15 participants.
• Documents detailed client case-notes and other items as assigned.
• Maintains accuracy of budget and spending plan.
• Participates in all required evaluations and audits.
• Demonstrates New Life Centers’ values.
• Attends required meetings and trainings.
• Other duties as assigned by the Supervisor.

Skills & Qualifications

How to Apply

Please submit the following materials

New Life Centers provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. New Life Centers complies with applicable federal, state, and local laws governing nondiscrimination in employment in every location in which the company has facilities.