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Collections Specialist - Remote

Collections Specialist - Remote

TradeJobsWorkForce78283 San Antonio, TX, US
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Collections Specialist Remote Job Duties :

  • Meet the defined productivity metric of a minimum of 30 daily claim touches while maintaining a high quality standard of collection efforts performed
  • Complete high volume phone calls and web portal inquiries to assigned payors in a fast paced, goal oriented environment
  • Tenacity to follow through on all collection issues, including but not limited to the reprocessing of incorrectly denied claims and resolving client discrepancies and partial payments
  • Provide excellent customer service to peers, management, and clients at all times
  • Report daily to project manager on tasks completed and potential obstacles encountered
  • Participate in project team stand-up meetings
  • Must communicate & follow up effectively with assigned payor mix
  • Enlist the efforts of project team leads and management when necessary to accelerate the collection process
  • Perform other assigned tasks and duties necessary to support the project team
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Collection Specialist • 78283 San Antonio, TX, US

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